About Fran Hall
Fran Hall
  The chaps over at Beyond have detailed their thoughts about some of the responses to the recent Competition and Markets Authority Funerals Market Study. Specifically, the responses from the National Association of Funeral Directors and Dignity PLC.  NB Beyond say in their introduction that they have a ‘few critiques’
Fran Hall
    Over the weekend, one of our many readers posted a comment on a previous blog post about Dignity PLC’s report on what they tell us people ‘assume, want and expect from funeral directors. We thought this comment deserved elevating to a post in its own right. So here
Fran Hall
Yesterday we wrote about the media coverage of Dignity’s findings in their research ‘Time to Talk About Quality and Standards’ and our thoughts about this. Before writing, we spent some time looking for the full report online, unsuccessfully. Last night, Dignity kindly sent us a link to the full report
Fran Hall
  Well, well, well. The people in the Dignity press department are having a busy summer. Two national newspapers have published findings from the recent report commissioned by the funeral giant that operates under ‘over 500 distinct local brands with varying levels of local brand equity’ (source Dignity Investor Presentation
Fran Hall
  Our good friends at Life. Death. Whatever. have written a brilliant piece today about the current shock / horror media coverage of the advertising campaign for a funeral price comparison website that was rejected by Transport for London because of the potentially offensive nature of the adverts. Read it
Fran Hall
  Guest post by Louise Winter Back in April last year, we exposed the condition of the conveniences at Honor Oak Crematorium in South East London – peeling paint, a toilet held together by chewing gum and floors covered in used tissue paper.   Earlier this year, I was delighted to be
Fran Hall
  Over time, we have received a number of well informed comments on a post written back in February 2017 on Ecolation, the supposedly innovative alternative to cremation.  It became apparent that we, along with many others, had been taken in by a sales pitch for something that wasn’t at
Fran Hall
  It’s been twenty five years since the inspirational Ken West MBE opened the very first natural burial ground at Carlisle cemetery, and here at GFG Towers we felt that this landmark anniversary needed to be acknowledged. Members of the Good Funeral Guild felt so too, and, under gentle pressure
Fran Hall
      Guest post from Jonathan Taylor, independent funeral celebrant in Totnes. (That’s not his photo above, by the way.)   We are always delighted to receive guest posts from long time readers of the GFG blog, and this one is very topical given the obsession with ‘whacky funerals’
Fran Hall
  Dear reader We’d like to ask for a few minutes of your time to respond to two important funeral related consultations. The first is the Funeral Market Study by the Competition and Markets Authority. This forms part of a year long study into the state of the British funeral