About Fran Hall
Fran Hall
We thought it was about time to share something with GFG blog readers. It’s a story that’s been running for a while, but today seems like a really good day to put it in the public domain. This week, we made a third party observation to the Intellectual Property Office
Fran Hall
We continue to publish the very important observations from funeral directors in response to the invitation from the Funeral Service Consumer Standards Review to make contact, and have great pleasure in adding the contribution from Jo Williamson, of Albany Funerals.   Dear Mr Shand Smith, It has come to my
Fran Hall
Today we have the pleasure of publishing a letter from Jo Vassie, of Higher Ground Family Funerals, which was sent to the Competition and Markets Authority a few weeks ago. We thought that the Funeral Service Consumer Standards Review might also find it interesting reading.    Dear Sirs, I’m am
Fran Hall
Today’s offering from a person who wrote to the FSCSR in response to the invitation for unaffiliated funeral directors to contact the independent chair was sent by us on their behalf. The author chose not to identify themselves in the letter because it had to be sent to the independent
Fran Hall
It seems that there are people in positions of some authority in funeralworld who don’t quite understand the Good Funeral Guide’s position on the idea of regulation of the funeral industry. This is strange, because we thought we had made ourselves quite clear over the years. We have written about
Fran Hall
As today’s meeting of the Funeral Service Consumer Standards Review Working Group B (the Transparency Working Group) gets underway, we are delighted to share the thoughts of another respondent to the invitation to comment issued by the FSCSR on the Friday before the Bank Holiday weekend. Today’s contribution is from
Fran Hall
Here’s another submission that squeaked in before the deadline set by the self-appointed Funeral Service Consumer Standards Review group to hear the views from funeral directors who choose not to belong to a trade association – from the fabulous Jennifer Uzzell, occasional contributor to the blog and one of the
Fran Hall
  Remember these guys? The National Federation of Funeral Directors – they of the combative Managing Director who regularly took umbrage with Charles – have a look at blog posts from the past here and here and here and here to refresh your memory. They were the self styled “Consumer Driven Funeral Industry
Fran Hall
  After yesterday’s deadline for unaffiliated funeral directors to make contact with the FSCSR came and went, we thought we would share some of the thoughts from some of the people who managed to scrabble together a response to the request within the time frame offered. Given that all responses
Fran Hall
Eight days ago (three of which were over a bank holiday weekend), funeral directors who don’t belong to either of the funeral trade associations were invited to get in touch with the Funeral Service Consumer Standards Review – the self appointed body founded by Dignity PLC that is looking at