Charles Cowling
    Extracts from a story in Metro, 2 July 2012:  Beverley Webb and Michelle Blakesley said the way Co-Op Funeralcare handled Gloria Roper’s service was ‘shambolic’ after one worker said: ‘We’ve brought out our 4.15pm instead.’ The coffin was about to pass through the curtains at the crematorium when
Charles Cowling
  Celebrant Kim Farley wants this at hers.
Charles Cowling
    In Portland Oregon a coalition of pastors has laid down the law on gangsta funerals. Extracts here from two newspapers: The new protocol states that the deceased person’s outfit must not have any gang colors displayed. The rules also state that music during the funerals must be appropriate for
Charles Cowling
  Message to employees in response to Undercover Undertaker from David Collingwood, Operations Director at Co-operative Funeralcare, wherein we gain an insight, perhaps, into what went wrong.   
Charles Cowling
A couple of days ago Paul Hensby at My Last Song sent the following query to Co-operative Funeralcare: “Would you consider advising families to research the growing number of cheaper and eco-friendly alternatives to wood-based coffins? Are you anticipating a growing demand for more individual farewell ceremonies and if so
Charles Cowling
‘TAMWORTH Co-op has spoken out to reassure people that its funeral services are a ‘million miles’ from the disturbing images depicted in an undercover Channel 4 investigation. Julian Coles, chief executive of the Tamworth Co-op, says “We are an entirely independent, comparatively small and traditional Co-operative, operating from several funeral premises in the
Charles Cowling
The Olympics are going to create a headache for funeral directors and the bereaved in a country where getting to the crem on time is crucial to the smooth running of a crematorium. Some funeral directors are already in despair. According to the Daily Star:  Moona Taslim of Muslim funeral
Charles Cowling
    “Contrary to popular belief, embalming a body is not required by law. However, every funeral home requires it for an open casket service. Otherwise, there will be odors and the body may look grotesque for viewing, which affects a funeral home’s reputation.“   Source
Charles Cowling
  Two callous thieves who snatched floral wreaths from a crematorium so they could use them for free at a family funeral have been fined £35 each. Full story in the, you guessed it, Mail here.      
Charles Cowling
The departing board chairman of Golden Charter funeral plans offers this cold sweat-inducing warning to independent funeral directors in a valedictory address in the Golden Charter newsletter, Goldenews, which we are grateful to have had forwarded to us. He says: Co-op and Dignity have both acquired significant additional scale, and unquestionably