Charles Cowling
  “Most people in the funeral industry are servants by nature, but it’s time that we took that servant nature and put it to better use by aiding you in the process of caring for your dead. Instead of doing it ourselves, we now need to be teachers, and not
Charles Cowling
    The problem:  The circumstances of the death do not admit of any effective competition or precedent examination of the charges of different undertakers, or any comparison and consideration of their supplies. There is not time to change them for others that are less expensive, and more in conformity
Charles Cowling
  Guest post by John Porter My first job was in a local grocer’s shop. They boiled ham in their kitchen – hmmmm, I can smell it now – and would cut three special slices, carefully wrapped in greaseproof paper for Mrs Rogers who came in every Tuesday. She chatted for
Charles Cowling
  Guest post by Richard Rawlinson Recent talk about preferences for traditional or alternative funeral services was pretty much silenced by the word ‘choice’. In other words, whether it’s a requiem mass preceded by a Victorian-lite cortege or a liturgy-free, no-dress-code send-off in a field, give the punters what they want.
Charles Cowling
  Guest post by David Holmes As the global recession took hold in 2008, families arranging funerals started cutting back on cost. First to face the chop (forgive the pun) was the lovely black limousine. And why not, they are but frippery, very non-essential, so why pay around £200 to hire
Charles Cowling
  Guest post by Mark Shaw All this talk of change has led me to look back. As I do, I have to accept I am old enough to have witnessed many changes. Not as many as some, and I hope many more still to see. The supermarket where I would
Charles Cowling
  I don’t know what undertakers think about while they’re queueing for the supermarket checkout, but if they have anything in common with 84% of the rest of the population they may be reflecting on how their shopping habits have changed since the recession. Just how many of them go
Charles Cowling
  Click the letter and you’ll make it bigger and readable. It’s from Angie Gunn, Mortuary Services Admin Co-ordinator at Stockport NHS Trust. It’s been sent to all local undertakers. “From 1 Oct, once all paperwork regarding the release of a body has been received, you will be contacted by
Charles Cowling
  What an interesting debate that was, the one about whether undertakers and celebrants should charge for the funerals of children. A great many people followed it silently; the 25 comments represent a tiny fraction of the overall readership. The debate was not conducted on a level of dispassionate logic, so
Charles Cowling
  “We lost our son at 22 weeks … My husband and I were not religious so we had a small cremation. The funeral company did not charge us for the service. A humanist also held a short service for us and yet again there was no charge. I know