Often the most recognisable face of many funeral businesses, the role of funeral arranger is a critically important one. It is the arranger who builds relationships with families, who becomes the trusted friend and advisor and who ensures that all the details are taken care of.
All finalists this year demonstrate outstanding people skills and the ability to empathise with clients from all walks of life and are commended by the judges.
This year’s runner ups were chosen for their sensitivity and listening skills which are a clear asset to their work, and for the impact they both have on families they serve.
This year’s winner was selected because of the glowing testimonials received, in particular this one from her employer; ‘Her ability to provide light and comfort at the worst time in people life’s is truly remarkable and her naturally humble and caring nature means she often shares her success with those around her. She is a people person in the truest sense. Quite simply she was meant to do the job!’
The Winner is Lorraine Aitken, from Young’s Independent Funeral Directors
Runners Up – Barbara Scrimshaw from Edd Frost & Daughters & Persephone Salway from A. Monger Funeral Directors
Award photograph by Jayne Lloyd
Category Sponsor – National Repatriation
The 2017 Good Funeral Awards were generously sponsored by Greenfield Creations