The CMA is looking at informal arrangements

Fran Hall No Comments
Fran Hall


Last week, some of Team GFG hosted an extremely interesting meeting in central London, details of which will be shared in due course.

Among our guests were a number of representatives from the Competition and Markets Authority, the body currently carrying out the market investigation into the funeral sector. 

They have asked that we share the appeal below for any information that blog readers might have:

“Do you know of any organisations (care homes, hospices, hospitals etc.) that have a formal or informal arrangement with a funeral director which means that the funeral director provides services without the consent of the deceased’s family?

This could, for instance, include arrangements for the deceased to be transported to a funeral director’s premises on the organisation’s instruction, rather than that of the deceased’s family.

If so, the Competition and Markets Authority (CMA) is interested in hearing from you.

The CMA would like to understand how common these arrangements are. It may then make appropriate follow-up enquiries with the organisations concerned to explore the impact these arrangements may be having on customers.

If you would like to help the CMA, please follow the link to a short Survey Monkey questionnaire, prepared by the CMA, to provide details of these organisations.

Responses will be anonymous, will only be seen by the CMA and will be held securely and confidentially.  

Clicking on the following link (which will be open until Friday 6 September 2019) will take you to the CMA’s questionnaire: 


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