Trevor E. W. Hickton
Trevor EW Hickton Ltd cleaves to funeral traditions and justly prides itself on its ceremonial excellence. The firm is also open-minded about new trends and works in a mutually supportive spirit with other independent funeral businesses.
Cradley Heath-based funeral directors Trevor E.W. Hickton have been carrying out the funerals of Black Country folk since 1909. Hickton’s is an inseparable part of its community and the family firm is now into its fourth generation.
The Black Country is proud of its funeral traditions – as it is of all its distinctive traditions – and Hickton’s gives Black Country people precisely the service they want and expect. The firm says of itself: “We uphold age-old funeral traditions our family have always used still to this day. Top hats, tail coats and paging the funeral cortège is policy.” In everything they do, Hickton’s employees are smart and dignified and the firm’s funeral vehicles are always immaculate.
Traditional in outlook the firm may be, as the vast majority of their clients expect, but Hickton’s also has a genuine passion for and interest in new ideas, opportunities and choices for families. Instead of being threatened by this they are – and this is rare in the funeral industry — embracing it. They are willing to offer families a whole range of choice of services and products which can help make funerals special and personal.
In an industry in which best practice-sharing is patchy and funeral directors regard competitors with hostile suspicion, Hickton’s is laudably and conspicuously collegial. The firm supports smaller independent funeral directors by renting out mortuary space, vehicles and staff. This has created a genuinely supportive community of independent funeral directors in the West Midlands who work to help each other.
Trevor E.W. Hickton’s 5 funeral homes cover the Black Country and Birmingham.
Runners Up in this category:
Suzan Davies of Abbey Funeral Services