“We have seen a marked increase in requests from the family of someone who has died, who do not want the person removed from home to a funeral director’s office.
“We are dedicated to providing our clients with exactly the service they want, not the one we want them to have. We have watched families who have kept a body at home using ice packs, and the emotional value of the experience for them has been incredible. Ice packs can only provide a certain level of cooling however, and need to be changed frequently, especially immediately after death. The Flexmort system can be placed on someone as soon as death has been certified, and left in place until the funeral, with no need for maintenance at all.
“We are happy to allow bereaved families to borrow the system free of charge when we are appointed as funeral directors acting on their behalf. If clients wish to adopt a more DIY approach to arranging a funeral, we would make a charge to cover the loan and delivery of the unit.”