Posted by Vale
We were saying farewell to a very old lady – nearly 99 – who had spent her last years living in a care home. She had no family there and, apart from myself and the organist, there were just four people present, all of them members of staff from the Care Home.
It could have been perfunctory: decent, caring even, but a bit of a formality. In the event it was one of the most moving services I have ever been involved in.
It made me wonder where our feelings come from. We are involved in funerals all the time, why is it that, even if we are always engaged, empathetic, professional, there are some services – not always the most tragic – that carry an extra emotional charge?
For me the answer lies in the relationship we have with our clients. It looks straightforward, is usually quite brief, yet in my experience manages to contain all sorts of complexities.
What happens when you meet people – family, a group of friends, carers – for the first time? You bring experience, knowledge, expertise and a commitment to helping them shape the funeral that they need.
In return you receive a commission which is both practical and almost intangible. As you go off perhaps to find poetry and music, perhaps to write a tribute, you also carry with you a responsibility to be truthful to their feelings as they would like them represented at the funeral service.
It’s not always easy. You must in some measure set aside your own reactions to a death and even, on occasion, your own beliefs about the benefit of ‘good’ funerals. But in the end your only justification is to be truthful to their need. You reflect and are validated through their feelings. You depend on them in the same measure that they are depending on you.
In the case of my very elderly lady, although she had no family two of the carers had looked after her for twelve years, had grown to love her and were passionately concerned to give her the best and most feeling send off that they could manage.
So although there was no life story and only the smallest things to remember – a saying, a look, a turn of the head – her funeral was charged with mystery, love and, in the end, a sense that together we had been able to do what was needed.