Funeral of DJ Gerry Ryan, May 2010
From the Irish Independent an alarming trend (if you’re an undertaker) and a familiar issue:
Undertakers say the average cost of a funeral has dropped by almost 40pc in the past five years.
They say cash-strapped families have had little choice but to compromise on funeral ceremonies by foregoing extras that they once took for granted, like flowers, music and limousines.
At the height of the boom, an average funeral would cost €6,500. But it wasn’t uncommon for upwards of €10,000 to be spent up on laying a loved one to rest in lavish ceremonies.
However, it appears bereaved families are more dissatisfied with the service they are receiving from Ireland’s 600 undertakers. According to the Irish Association of Funeral Directors, which represents 250 funeral directors, there has been a “marked increase” in the number of complaints this year.
Many of the complaints relate to the lack of transparency about invoicing, an issue that could be resolved if the industry were better regulated, Mr Nicholls [of the IAFD] believes.
He insists standards will only improve once the industry is regulated, forcing all undertakers to adopt higher standards, improve training and provide transparency in their invoicing to clients. “There are no barriers to entry and no licensing in an industry responsible for the burial or cremation of up to 30,000 people a year,” he said.
Whole article here.