Gentilesse

The BBC has got a poetry season running. They’ve been dusting off dead rhymers from ages past and pushing them out in front of the cameras. But they’ve left the memory of Geoffrey Chaucer undisturbed and unsung, for all that he was the first poet to be buried in Westminster Abbey’s Poets’ Corner. When I was a nipper he used to be aka the Father of English Poetry. In those far-off days grown-ups used to say that British policemen were the best in the world. Sic transit, etc.

To me, Chaucer will always be The Daddy. I love his down-to-earth humanity and the wonderful effects he was able to conjure from the small vocabulary of the then still-new English language. He was a most acute and uncritical observer of other people.

He was preoccupied with what makes a person gentil. In this debased age we don’t have a synonym for gentil. It encompasses virtuousness, honesty, courtesy, decency, modesty, courage and hard work—all the virtues summed up in what we used to call gentlemanliness. Chaucer, a true democrat, reckoned gentilesse to be attainable by both sexes and by the members of any social class. He says:

Looke who that is moost vertuous alway,
Privee and apert, and moost entendeth ay
To do the gentil dedes that he kan ;
Taak him for the grettest gentil man.

In modern English: the most gentil person is the person who strives to be virtuous always, privee and apert: when nobody’s looking as well as publicly.

Chaucer develops this idea:

Taak fyr, and ber it in the derkeste hous Bitwix this and the mount of Kaukasous, And lat men shette the doores and go thenne ; Yet wole the fyr as faire lie and brenne As twenty thousand men mighte it biholde.

In mod-speak: Take a firebrand and carry it to the darkest house between here and the Caucuses. Shut the doors on it and go away. The firebrand will continue to blaze as if 20,000 people were looking at it.

It’s a great image. What’s it got to do with funerals? I’ll tell you.

Most funeral directors can put on a good show They can big up the empathy, switch on the sincerity, convince you they care. But what are they like when you’re not looking? Quite the reverse, many of them. Put them in that derkeste hous (their messy mortuary) and they exhibit undreamed of coarseness and carelessness (vileynie and vice, in Chaucer’s words).

Some, not all. There is a breed brought up in a code of funerary gentilesse and etiquette. I was reminded of this the other day when chatting to Sam Wilding of the Rose Funeral Service in Weymouth. In a way Sam and his kind are reminiscent of those butlers who used to run aristocratic country houses. Behind the scenes they treat their dead bodies with courtesy. They talk to them as they wash and dress them. They knock before going in to the chapel of rest. They carry coffins gently. They hold ashes’ urns in both hands, never under an arm. They are ever gentil, privee and apert.

Shame on you, BBC, for neglecting one of our greatest poets. Shame on me were I to neglect to celebrate this unsung, unseen and perhaps unexpected side of our best funeral directors.

There’s no place like it

There’s an excellent series of photos on the Undertaken With Love Flickr site telling the story of a home funeral. 

It’s thought provoking in any number of ways. See how engaged the children are. And you can see from everyone’s faces how emotionally healthy the whole business is.

Now, I know I bang on a lot about home funerals. But I do recognise that, though this is how people cared for their dead in centuries past, the (real) traditional funeral is unlikely to make a comeback, not in any widespread way.

At the same time, I wonder about the emotional impact of outsourcing the care of our dead and the creation of their farewell ceremonies to various un-joined-up specialists—undertakers, celebrants, etc.

Put it another way. What would be the impact on the bereavement counselling industry if people were to participate more than they do now in caring for their dead, going the distance with them? Would counsellors find their caseloads slashed?

I rang Cruse to ask them. Had they ever thought about it? Had they ever considered campaigning for more participative funerals in order to enable people to grieve better at the best time for grieving? No, they hadn’t.

I think there’s something in it.

The public’s right to be right

Ask them and they’ll tell you. What do clients want?

Choice.

Funeral directors have got the message. They’re doing the lip-service. How do they stand on delivery?

Not terribly well, most of them, and for sound business reasons. As soon as you start to unbundle funerals and let clients source their own merchandise and service providers, it’s not just your margins that wilt, it’s your whole raison d’être. Undertakers assert their indispensability by creating dependency in clients and providers. Thrall is all. I’ve blogged about this before. I don’t want to bore you.

But I am happy to bore you about celebrants again. They’re important. And the recent arrival of the brilliant funeralcelebrants.org.uk website ought to, both, enable them to achieve the emancipation they deserve and also require them to compete. How’s it doing?

The good news is that it’s filling up fast. The British Humanist Association has bought into it bigtime. So has the InterFaith Ministry. The Association of Independent Celebrants’ members clearly know a good thing when they see it: a number of them have bought premium listings. But I can see no member of the Institute of Civil Celebrants. Why on earth not?

Most entries are too terse to be descriptive. I could find no photos or YouTube videos. So: little evidence of competition yet—but it’s early days.

The funeralcelebrants website empowers consumers. It enables them to choose the celebrant best suited to them. It will, therefore, prevail.

But it takes three to tango. The public needs to know about this resource. Funeral directors must start telling them about it (because good celebrants make funeral directors look good).

And celebrants, you’ve simply got to stop sucking up to funeral directors and behaving like supplicants. If you really are serious about consumer choice you will, when any funeral director rings and asks you to do a funeral, respond with this question: “Did the family choose me or have you assigned me?” You will refuse to be assigned. To make this work you’ll need to establish solidarity with other celebrants in your area.

If you really think you’re any good you will relish competition because it brings out the best in you. What’s more, you will enjoy a warmer welcome and a far more fruitful working relationship with a family which has actively chosen you.

You think you’ve got a choice between, in Milton’s words, “bondage with ease” and “strenuous liberty”? You haven’t. The market will decide, and it always plumps for strenuous liberty.

The Good Funeral Guide
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.