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Rosedale Funeral Home Beccles

Rosedale Funeral Home.jpg
22 Hungate, Beccles NR34 9TT, United Kingdom
22 Hungate Beccles England NR34 9TT GB

First contact: Your call will most likely be answered by Mark, but it may be answered by a member of staff from a different branch. At night you may speak to Anne, Simon, Richard or one of the other senior staff.

Home visits: Very happy to come to you to talk over the funeral arrangements.

Embalming:  Not unless you ask for it. Rosedale are against all invasive treatments. Should it seem necessary, they will discuss it with you carefully first.

Continuity of care: Whichever funeral director you meet first will be there for you all through, holidays and sickness permitting.

Family participation:  If you would like to come in and help wash and dress the person who has died, or do their nails and hair or make up that is absolutely fine. They will give you all the support you need. You could find this very satisfying.

Same-sex person to wash and dress:  If this is what you want, that is no problem at all. Just ask.

Ethnic specialism:  Very happy to work with all ethnic and faith groups.

Local celebrants: They can put you in touch with a minister of religion, or a non-religious or semi-religious celebrant. All secular celebrants are hand-picked and very good.

Home-arranged funerals: If you would like to care for the person who has died at home, they will offer you all the support and advice you ask for. They have specialist cooling equipment that they will be happy to let you use if needed

Website:  The website is excellent. There is a great deal of information and, typical of the human touch you find here, photos of everyone who works there.

Client support: Good range of bereavement resources. An especial strength is the after-care of children.

Money matters:  Clear and transparent — you’ll know exactly what you are paying for. If money is a concern, please don’t be afraid to make that clear — they really want to help you. Although based at Diss, Lorraine will help any families with applications for Social Fund Payments. She has also become a self-taught expert at taking on the Department of Work and Pensions and helping families to fight for other bereavement benefits that they may be entitled to, even at times enlisting to the help of the local MP.

Specific Gravity

Formal but not Victorian – because most people hereabouts don’t want the top hat and cane look. They can do that for you if you like, and they will also gladly dress down.

So many families have asked for this that Rosedale now have a non-formal alternative uniform for their staff which enables them to fit in when families prefer to have ‘no black’ at a funeral.

Very nice fleet of cars – Mercedes. Lots of alternatives to the standard hearse – you can see them all on their website.

What's Important?

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As a senior tutor at the British Institute of Funeral Directors, Anne places a high emphasis on excellent initial training topped up by continuing professional development. Everyone who works at Rosedale is really good at what they do. They are all, also, very nice people. They think hard about what they do and how they do it. Ideas and suggestions from staff are positively encouraged and many have been adopted by the company as a whole. You are not just another client here – anything but. They gladly give you all the time you need. They listen well and respond intelligently. Above all, they work with you.

Standards of care of those who have died are also extraordinarily high. Staff working in the mortuary don white coats, and when they are attending to the care of dead people, modesty cloths are always used while washing or dressing them. It’s a respectful, personal and humane approach that we were very impressed by.

What's Different?

Anne says: “We can basically offer anything and everything.” The first funeral director in the UK to offer a carbon neutral funeral and a specialist in eco-friendly funerals. Can offer you a range of bereavement resources, including their own bereavement counsellor.

Each branch runs free bereavement support groups, there are three a year in each area for local people, with facilitators trained by the internationally renowned grief specialist Dr. Bill Webster (Rosedale brings him to the area every year so that he can run a training course) and supported by a member of the Rosedale staff. Anyone is welcome to attend a bereavement support group, no matter how long ago they were bereaved, nor which funeral director they used. Watch an introductory video here.

Anne and Simon are also passionate about involving children in the funeral arrangements. Every branch has lots of really good books which explain death to children and help them take in what has happened. Anne does outreach work in local schools, too, and provides baskets of bereavement resources for them. They will give you a book, When We Remember, which is full of really good suggestions for the funeral ceremony.

There are many small things which indicate the thoughtfulness and intelligence that informs this business – too many to list here, but we particularly liked the beautiful coffin tributes we found in one of the back rooms – made of lifelike silk flowers, these are available for families to use when perhaps they may not have the funds to pay for fresh flowers to go on top of the coffin.

Services
  • First contact: Your call will most likely be answered by Lucy or Alison, but it may be answered by a member of staff from a different branch. At night you may speak to Anne, Simon, Richard or one of the other senior staff.Home visits: Very happy to come to you to talk over the funeral arrangements.Embalming:  Not unless you ask for it. Rosedale are against all invasive treatments. Should it seem necessary, they will discuss it with you carefully first.

    Continuity of care: Whichever funeral director you meet first will be there for you all through, holidays and sickness permitting.

    Family participation:  If you would like to come in and help wash and dress the person who has died, or do their nails and hair or make up that is absolutely fine. They will give you all the support you need. You could find this very satisfying.

    Same-sex person to wash and dress:  If this is what you want, that is no problem at all. Just ask.

    Ethnic specialism:  Very happy to work with all ethnic and faith groups.

    Local celebrants: They can put you in touch with a minister of religion, or a non-religious or semi-religious celebrant. All secular celebrants are hand-picked and very good.

    Home-arranged funerals: If you would like to care for the person who has died at home, they will offer you all the support and advice you ask for. They have specialist cooling equipment that they will be happy to let you use if needed

    Website:  The website is excellent. There is a great deal of information and, typical of the human touch you find here, photos of everyone who works there.

    Client support: Good range of bereavement resources. An especial strength is the after-care of children.

    Money matters:  Clear and transparent — you’ll know exactly what you are paying for. If money is a concern, please don’t be afraid to make that clear — they really want to help you. Although based at Diss, Lorraine will help any families with applications for Social Fund Payments. She has also become a self-taught expert at taking on the Department of Work and Pensions and helping families to fight for other bereavement benefits that they may be entitled to, even at times enlisting to the help of the local MP.

Remarks

Outstandingly well run, highly professional but, top of the list, you’ll find here an exceptional focus on people. Quiet, kind, capable and utterly sincere. Good value for money, too.

 

Any decisions you take on engaging the services of a funeral director should be based on your views and research. You should not rely solely upon the views and opinions offered by us.

Rosedale Funeral Home.jpg 5 months ago
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