My dad was very unexpectedly taken from us and I genuinely think had it not been for the care of Matt and the team at Southgate and Roberts the whole thing would have been to much to handle. The funeral was beautiful and I felt he was safe and looked after when he was in their care even the little things like spraying him with his favourite aftershave before we visited him doesn’t take a lot to do but I will always remember so I thank you all as does my family and I’m sure my dad Justin would thank you all too x
Excellent service , they did everything they could to help make sure the day went well , very caring people. Would highly recommend Thanks Matthew and Liam and Thank you to Bridget the celebrant, everyone remarked on the lovely service .
Thank you so much for your kind words. It was so lovely to see so many come and pay their respects to your dad, a truly well liked and respected man.
Dear Matt & Liam
Thank you for your care.
You helped to make a very difficult time tolerable, your support and attention to detail was terrific. I could not have chose anyone better to look after Dad, or to support me & my family. You had listened to all our ramblings and family memories to create a very accurate picture of a very much loved man Ted, Grandpa, our Dad. You made us cry, you made us smile with your poignant observations, fitting in our heartfelt words around your own and speaking to him throughout your eulogy.
Thank you seems so inadequate at times to really express how you feel but I’m afraid I have no substitute so ….. THANK YOU it will have to be but (there’s always a but) it also comes with huge appreciation of your friendship and support.
We appreciate all the help and care you gave us and what a great job you do for others, Thank you Matt & Liam you are very special people.
With Love and appreciation
Karen & her family
Congratulations guys! Having spoken at length with you about what you do, it is so evident that you operate with utmost compassion and with a true sense of what is fair and right for the families you work with. Really well deserved.
Just to say thank you for your kind words and comments. Getting to know you and work with a very talented lady has been a real pleasure. Looking forward to seeing more of your beautiful photos in the future.
Matt & Liam.
I would like to say on behalf of myself and my family, what a wonderful professional service you did for the passing of our late Son / Brother.
From the moment we contacted you , you were very professional with a personal touch just what my family needed at this distressing time.
The respect you showed us was truely amazing for our late Son / Brother.
These Guys are truely amazing , we shared seriousness combined with laughter and that made arranging the funeral so much easier.
I cannot recommend Southgate and Roberts highly enough to organise anyone’s Funeral arrangements.
Many Thanks for all you did
Thank you Rodney for your kind words and lovely orchid which so many have commented on in our reception area.
Looking after you, the family and your dear brother was an absolute pleasure, always positive and greeting us with a smile. Thank you for giving us the opportunity to be entrusted with Danny’s funeral arrangements and wish you happiness and success for the future on your wedding day. And remember the coffee pot is always on.
We would like to express our gratitude to Liam and Matt in helping us to put together a funeral service for mum that was exactly what we wanted.
They enabled us to include every aspect of the individualised approach we wished for and were conscientious to a fault in ensuring that every detail, however small, was as required. Any problems we encountered were fixed without fuss or further recourse to ourselves.
Your team were all great, respectful but always there with a smile and an understanding, and the all important eye contact that is so often not present on these occasions.
It felt as if we had the autonomy to do exactly what we wanted to do, and you were there in the background, helping and guiding where needed to ensure that it all came together on the day. We felt that you were quick to understand our preferred approach, getting a feel for how we wanted to express our memories of mum and ensured that the proceedings followed a simple progression from start to finish.
We could not have wished for mum to have been in safer hands, nor for her to be better represented on the day. Thank you for everything, but mostly for understanding that under these circumstances, the detail becomes all important, and for taking such trouble to ensure that our wishes were respected.
Dear Emma, Piers and Hermione,
Thank you so much for your very kind words of appreciation, which I will be more than pleased to pass on to the rest of our team. Talking of teams, that`s exactly the reason things went so well. Because the most important team members involved with preparing the arrangements for your dear mum`s funeral, were you and your family.
Indeed, you are the really important element that shapes everything and we are simply the facilitators of your ideas and plans.
It really was a privilege and a pleasure to work with you in this way, as it was abundantly clear throughout how much sincere and deep rooted love you emanate as a family. So I am both pleased and relieved that we could do our little bit in helping you demonstrate that in your own personal way.
Best wishes and warm regards
Liam & Matt
From start to finish we would like to thank Matt and Liam for their care and respect.Nothing was too much trouble and they went out of their way to comply with our wishes.
Thank you for making this sad time as trouble free as possible.
The family of the late Gary Wilden
We`re very pleased to learn that the obvious love that you and your family had for your dear dad was reflected in the manner in which the funeral was carried out. Thank you for your kind comments, which we will gladly pass on to the rest of our team.
Liam & Matt
Please can I take this opportunity to thank you and all involved with the funeral service for my father. The service you offer is exemplary and I cannot thank you enough for the support you offered me at such a difficult time. Everything about the service was exceptional and I have received a phenomenal amount of feed back and gratitude from our family and friends.
Many thanks for your kind words of appreciation Kate. Such expressions of gratitude serve as the key motivation for us doing our very best for future bereaved families. I very much hope the worst of days are now over with for you and your family.
We are so grateful to Liam and the team for the sensitivity, professionalism and support shown to us whilst making the arrangements for our mothers funeral. Such a distressing time was made bearable due to their care and consideration. Having recounted a silly story regards an almond cake recipe that our mother used to bake, Liam very kindly presented our family with a beautifully presented almond cake that he had baked himself. We were so incredibly touched by the fact that he had remembered our silly story and taken it upon himself to honour her memory in such a touching way. Thank you Liam, for all that you have done for our family.
Thank you so much for your kind words. Your personal tribute to your dear mum on the day was an example to us all in capturing get the very essence of a loved one in a relatively short window of time. In all.my years I have never heard such life and character summary that left you feeling you really knew someone who you had never known in real life. All of which epitomises the depth of love you have for your mum and all that she gave you.
When my husband passed away last year it was the worst feeling you can imagine, I had lost the single most precious person in the world and I didn’t know how I would cope. The moment I walked into Southgate and Roberts I was made to feel at ease. Matt listened to what I wanted, he is so easy to talk to, I felt he engaged not only with me and my family but also with my late husband. They treated him with such care and dignity, nothing was too much trouble. The personal little finishing touches somehow made the final farewell feel very special. Matt and Liam really compliment each other and make a great team. I can not praise them highly enough.
A few months ago I attended a open event and Southgate and Roberts and I was privileged to have a look around, I had the opportunity to see how and where they care for the loved ones entrusted to them, I was able to ask about anything, I found this to be of great comfort to me. Thank you
As a result of the trust you placed in us at such a sad and difficult time, not only were we able to help you arrange such an emotionally important event, we have enjoyed the added bonus of gaining a much cherished friend amongst the local community. So a big thank you for your kind words and for the delicious cheese scones and cake that you shared with us on the anniversary of your dear husband`s death.
Matt & Liam
I can’t begin to tell you how grateful my family and i are to Matt and team for looking after everything when mum passed away. Matt is the most caring person and nothing was to much trouble. We felt we had nothing to worry about just to cope with going through grief was enough , but we knew everything was taken care of and we didn’t have to worry. I would recommend them to anyone one there professionalism and attention to every detail so very caring in everything.
Thank you so much.
Thank you so much for your lovely kind words. It truly was an absolute privilege to help you and your family achieve the funeral that best expressed the enormous love that you all clearly shared for your dear mum.
Matt & Liam
I had the pleasure of meeting both Matt and Liam by chance. I work within the care industry, which sparked conversation. I was lucky enough to be invited to visit with them, to understand more of the work they do.
I was able to be shown around their beautiful premises, and listened to the passion they have for the industry. It was immediately obvious that their role of care provider to all they meet is extremely important to them. I have been given a greater understanding of the work they do and also so much genuine admiration, I may have possibly missed a vocation?. Matt and Liam plan to provide seminars to those within the care industry to inform them of the industry and break down the misconceptions. I can not wait to be apart of this, especially run by two such ambassadors of dignity, respect and care. Thank you again Liam and Matt for allowing me to visit you.
Thank you for such kind words which are much appreciated, especially from someone who is extremely passionate about providing excellence in care within that most noble of professions, nursing. We will be very privileged to assist you in any way we can, to continue the very high standards of nursing care training that you have personally established as standard practice within your team.
Liam & Matt
When my Father passed away suddenly I had no idea what to do. I’d never organised a funeral before. It was all so overwhelming, but when my mother and I went to see Matt I felt like the weight was lifted from my shoulders. He took time to listen to us and talk through all the options. He guided us through the whole process and made what was the most difficult time of our lives so much easier to bear. No matter what the problem they was always a solution.
I would 100% recommend Southgate and Roberts for their professional and personal service, attention to detail and after care.
Thank you so much for those kind words and for the trust you placed in our services. The love that you and your dear mum clearly had for your father shone through in all the discussions we had, with your input on the arrangements playing a vital part in ensuring all went well.
Your email address will not be published. Required fields are marked *
You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>
<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>