Recommended Funeral Directors
Daniel Ross Funerals
Address: Grace Mary House Funeral Home, Eachelhurst Road, Walmley, Sutton Coldfield B76 1DT
Sarah Wolsey Dip FD and her brother Daniel. Sarah never expected to be called to funeral directing but, when her brother and his wife lost their daughter, Millie, she began attending their bereavement counselling group and, through talking to other bereaved families, found that she was able to connect with them. She then sought out voluntary work in the funeral industry and went on to train to be a funeral director with an excellent independent business in the Black Country. She is currently training to be a bereavement support counsellor for a local hospice. Sarah says, “I give Winston’s Wish books to bereaved children. We pay for the publishing of Bereavement Guides for bereaved children and offer them free to whoever needs them, our local hospices, local schools, local hospitals.” Both Sarah and Daniel confess to being workaholics, but when they can tear themselves away from the funeral home, Daniel enjoys ice hockey and Sarah enjoys long walks, socialising, badminton and swimming – and a bit of girlie shopping.
Most people in this area want a formal funeral. Sarah and Daniel are able to meet their expectations in this: they pride themselves on their immaculate turnout and, it has to be said, they have a strong sense of ceremonial style – you rarely see it done as well as they do it here. They are also willing to tone down, if you want, and they will discuss this with you. They say, “Anyone can do whatever they want to do.” They have had family members and children walking in front of the funeral procession (in front of the hearse). It is a rare funeral director who will offer this option, and it is testimony to Daniel and Sarah’s genuineness and sincerity. When they talk about customer choice they really do mean it. Very smart fleet of vehicles plus less showy alternatives. They will discuss this with you. If it’s an estate car you’d prefer, that’s fine. They once took someone on their final journey in a sheep trailer.
Sarah expresses herself with passion when she talks about what’s important to her. “We do this because we know no-one could take more care of a bereaved family, nor could anyone treat the deceased person with any more care or respect than we do.” It’s true, too. The philosophy here is to give everyone as good a funeral as Daniel and Sarah would arrange for a member of their own family.
Daniel and Sarah go to enormous lengths to get it right – “Whatever it takes, however long it takes!” Attention to detail here is second to none. They really do strive. Says Sarah, “I want to be different and better, I rack my brains for ways to improve.” They will give you all the time you need. If you want to come and visit the person who has died after hours, that’s perfectly all right. As Sarah says, “We’re here to be used.” You will make your arrangements with Sarah or Daniel, whose high intelligence and great humanity impress us greatly. Both she and Daniel possess a vocational dedication to their work which is utterly wholehearted. You will never feel as if you’re just another client. On the contrary, you’ll feel as if you are the only one. If you have lost a baby or a child, we especially recommend you consider them. They offer bespoke Orders of Service which “are truly personal and for which we have had amazing feedback.”
- Your call will be answered by Daniel or Sarah
- Premises – Well appointed premises at the end of a parade of shops in a residential area. Decor in the spirit of the Victorian building – but lovely and light and bright. Calm and comfy.
- Home Visits – Yes, they will come to your home to make arrangements
- Embalming – They do not routinely embalm, but will suggest if they think it advisable.
- Continuity of Care – Daniel and Sarah will look after you throughout.
- Family Participation - If you’d like to come in and wash and dress the person who has died then they’ll be there for you, to help you or leave you to it. Will gladly work with those who wish to care for their dead at home: see the Do It All Yourself section of the Good Funeral Guide website.
- Same Sex person to wash and dress the person who has died? Yes.
- Ethnic Specialism - Experienced in working with all ethnic communities and faith groups. Special relationship with the Greek Orthodox church.
- Local Celebrants – Really excellent celebrants on their books – they’ll only work with the best.
- Parking – On the brick forecourt outside the funeral home. Free.
- Home arranged funerals - Will gladly work with those who wish to care for their person who has died at home: see the Do It All Yourself section of the Good Funeral Guide website.
- Web Site – Useful information resource. Very good FAQs.
- Client Support – They are always there for you. Drop in for a cuppa and a chat anytime.
- Prices – Very competitive – they’ll match anybody else’s price.
Very good value for money, and you only pay for what you want. In their own words, “We stick to a very simple and basic pricing structure which allows the family to decide how much they want us to do/ how much they want to do”. Sarah adds, “I want to offer our families the very best services, excellent facilities, unrivalled care and personal attention at a competitive price. I want our services to be affordable to those with a tight budget.” In our view, Daniel and Sarah aren’t just very good, they are exceptional – and well worth going out of your way for. You rarely see the standard set as high as this.