Most of us don’t know anyone who’s an undertaker nor do most of us ever think about undertakers until we have to go and see one.

That’s when we begin to wonder what they’re going to be like.

Are they soft-spoken, slightly creepy black-clad men with long waxy faces, wonky smiles and yellow teeth who live in gloom?

No, they’re not. They’re as normal as rice pudding, most of them.

The best – and there are more of them than you might think – are some of the nicest and best people you could ever meet.