If you outsource everything to your funeral director, this is what they’ll do.
You can, of course, do any or all of these things yourself.
Take the call announcing a death and where that death has taken place – home, hospital, hospice, nursing home. Arrange to collect the body at a mutually convenient time. If the person has died at home or in a nursing home, the body may well have to be collected in the middle of the night. Some heavy lifting required and, possibly, difficult stairs to be negotiated
Measure body for coffin
See family representative and make arrangements for burial or cremation—date and time. Engage a minister or celebrant. Check vehicle availability and hire in if necessary
Sell ancillary services – coffin, limousines, flowers, catering, etc. Choose coffin.
Wash the body
Close eyes and mouth. Shave men. Do hair. Apply makeup
Put body in coffin
Put it in a fridge
Do paperwork – application for cremation or burial
Arrange flower delivery
Get the order of service to the printer
Make body presentable in chapel of rest or venue of choice if family want to come and visit
On the day of the funeral, screw the coffin lid down, put it in the hearse and head off to the church or crematorium. (Sometimes the coffin will go the church the evening before.)
Superintend bearers or family and friends of the person who has died and ensure that the coffin is carried in safely
Take chief mourners to wake/after-event refreshments (optional)