Probably the best way to see how a FoB works is through fictitious case studies.
If these case studies seem plausible, then a FoB enterprise would seem to be both credible and desirable.
Outlines and general principles:
The range of tasks undertaken by volunteers comprises:
Routine, non-specialist, practical tasks which support day-to-day living of the client.
Volunteers will never support a client in responding to a contingency which falls within a specialist competency – eg, a leaky tap, a broken gutter, a fallen fence – nor will a volunteer recommend the services of a particular tradesperson.
Volunteers will never seek to impose their own values on a client or offer advice on any matter which could involve the client in financial loss, injury to health or emotional distress.
Routine, non-specialist tasks might include:
Driving a client to appointments.
Routine ‘getting-back-on-top’ housekeeping tasks – eg, vacuuming, washing, etc.
Tasks related to the organisation of a funeral – eg, telephoning friends and relatives and informing them of the event of the death, and the time and place of the funeral.
Cooking and feeding.
Practical support with specific life skills which were the exclusive preserve of the one who has died
Lessons in basic cookery everyday financial management (paying the bills).
A volunteer would never offer speculative investment advice nor seek access to computer passwords.
In all conversations about money matters a third person, nominated if at all possible by the bereaved person, will be present.