Colin I wish to thankyou from the bottom of my heart for the excellent arrangements you carried out for Mam’s funeral .
As you know Mam had given her orders on the coffin she wanted and we were a bit sceptical,but you found the dream whicker coffin which is it ok to say looked fabulous and was dressed beautifully representing an elegant lady.
I also wish to thankyou for taking the pain out of organising a funeral by being so professional and well organised whilst being compassionate and caring.
You listened to our wishes and carried out the affairs for us in a sensitive caring manner .
Is it politically correct to say I enjoyed my Mam’s funeral if not so I’m doing so because it clearly was a celebration of her life and not the sadness of her loss.
I have been approached by many friends to say they want a service like Mam’s because they too enjoyed the service too and judged you to be a caring funeral director
Thankyou again for making a sad occasion pass with ease by being an excellent approachable individual who is obviously dedicated to his work
Thanks so much Hazel; your comments are really appreciated. I understand exactly when you say you enjoyed it and it really was a celebration of your mam’s life. Your musical choice was inspired and helped shape the whole service. It is always gratifying to have the opportunity to translate the exact wishes of a client and I am delighted that you have taken the time to pass on your comments. The Good Funeral Guide is a great resource and does provide empowerment to families looking for suitable funeral directors to support their needs. Once again, thanks for the opportunity.
Never having arranged a funeral in my life, not only was I concerned about how to organise one, but even more anxious that whatever eventually took place should appropriately celebrate the life of a dear wife after nearly 49 years of happy marriage.
From the first moment of meeting Colin in my home I felt reassured he would be the right person to fulfil my wife’s and my wishes. He was only too happy to respond to any query about the funeral. Meticulous in his attention to detail, he dealt courteously with all requests for further help in emails, phone calls and visits to our home. Members of my family and friends were impressed by Colin’s understanding of our expressed wishes, the assiduous way he carried them out and the unstinting support he gave at a truly sad time.
Colin gave impartial advice in relation to questions about custom and practice in funeral design and we felt our initial trust in him was justified by the candid and open way he had explained funeral expenses. His professional guidance in all matters reflected his commitment to providing an individually tailored service.
All who had contact with Colin judged him to be honest, sincere and deeply dedicated to serving his grieving clients.
Thank you Ronald. I was a privilege to be able to provide the service that we both felt was exactly right. I am very touched by your kind words and I know looking back over at such a significant event can prove difficult, so your expressions of gratitude are particularly warmly appreciated.
Following the recent death of my husband at the age of 46, I knew that he had wanted something simple but special. I decided on direct cremation, really not because I was looking to cut corners or skimp but absolutely because I wanted not to feel pressured to take the more ‘traditional route’. It just didn’t feel right for us. Colin has been a real help, listening to my wishes and importantly keeping me updated and giving such attention to detail and arrangements that I felt fully supported during the process. Added to this he is a genuinely nice man! Whilst direct cremation may not be for everybody, for myself and my children it has given us the time and space to consider the Celebration of Life we wish to stage in future in my husbands memory. Something of which he would definitely have approved of. Thank you Colin for all your help.
Thank you so much for taking the time to write this lovely piece; I know how difficult things can be and finding the time to put your thoughts down would not have been easy. I freely admit that direct cremation is not for everyone but I am so heartened that it was the perfect route for you and the family. We have both transcended distance and it was so good to meet up to return Richard’s ashes to you. I know the subsequent service will be exactly what you want and when you want it and no-one could ask for more than that. I was honoured to play a small part in what will be the most appropriate celebration and reflection of his life.
May 9th 2016 I would like to say thank you very much for the professionalism and caring way you have dealt with me today when I expressed my interest in arranging a direct cremation for myself when the time comes (which as I’m 54 I hope is a good while off yet) However as one never knows just what is around the corner I would like all my wishes in order to minimise the stress to my Husband and Two Daughters who are very precious to me. Colin you have answered all my queries and put my mind at ease in making my decision and even put it all down in writing for me which I must say is great service. My family now know exactly what my wishes are and my eldest Daughter even expressed she would also like the same when the time comes. Thank you very much Colin
Thank you Denise. I am so pleased you have taken the time and trouble to comment. As you say, a long time off. The vital thing is that your exact wishes will now be available to your family and they will not need to be making decisions based on what they think your wishes were. Thanks again for entrusting your instructions to my care. Colin
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