I can’t thank Sam and Jo enough for the service they have provided to us for my husbands funeral. I was everything I could have wished for.
Also many thanks to Wayne Alexander who was the celebrant on the day. He was really good indeed.
I personally would recommend Albany any day.
Many, many thanks
When my father died in October 2014 I knew we needed a funeral director that was special. We were incredibly lucky to find one!
I used this site to research the best funeral directors in our area and was immediately struck by the reviews above for Albany Funerals. I was further reassured by the feel and professionalism of their website.
Everything I read was true. Jo, Sam and the team were simply wonderful. My mother, sister and I felt incredibly well looked after. Jo was the perfect combination of empathy and practicality, which is exactly what we needed. We never felt rushed or under pressure to do or decide anything. We were gently taken through all our options and the arrangements on the day were beautifully and expertly executed.
It’s hard to express how much this meant to us. We feel very lucky to have found Jo, Sam and their team. I highly and unreservedly recommend them.
After our sad loss of our father, we wanted to select a funeral director that would provide the unique, special and personal service that my father so deserved. Upon reviewing the website and reviews, it became apparent Albany provided the service offering that we desperately desired. Upon meeting Jo, she immediately engaged with my mother, responding to her feelings whilst providing the caring and professional guidance needed in dealing with such a traumatic experience. All our family wishes were attended to through various meetings and forms of communication ensuring we were supported respectfully. On the day of the funeral, the team were extremely professional, the timings were punctual, they assisted members of the family in fulfilling the roles of bearers, the director of ceremonies was top class and Jo paid particular attention to caring for my mother throughout the whole ceremony. They ensured my father was provided with a lovely and perfect funeral. Jo and her team really do provide a top class, quality and personal service and I appreciate the time and care taken guiding us through this tough period. I will not hesitate in making any referral and/or recommendation to anyone seeking a valued service. Thank you Jo so very much!!!
At a time of heightened sadness I had all the support and care that anyone in similar circumstances could have wished for.
On the day of the funeral itself, the Director of Ceremonies, Peter, fulfilled his duties with great dignity, confidence and sincerity. He has left a lasting impression – indeed the true epitomy of “the gentle giant”.
We can’t praise Jo, Sam and the staff at Albany enough. Their unique
ability to make you feel that they are part of the family, helping, advising,
providing shoulders to lean on and coffee to sustain you at a very difficult
time yet be so completely professional, is such a rarity in this day and age.
A truly personal service which leaves you with the feeling that the very best was done for your loved one.
We can’t thank them enough.
From the minute my family walked through the door to the big day of my dads funeral, Jo and her team were Kind helpful and reassuring.
Jo listened to what our family needs were and organised to the last detail.
On the day all the team helped and looked after us.
I was extremely happy with the arrangements I made with them for a funeral and the aftercare. They run a very successful group providing continuity of support, meeting monthly. I can highly recommend them and their premises are really tasteful. I was impressed.
Jo and Simon are so supportive and attentive to the families needs, which is crucial when you are at your most vulnerable. They are also the only funeral directors I know who have put together a booklet of all their Celebrants so families can choose who will conduct the ceremony and even see what we look like before we meet them! They are breaking new ground and this can only mean an improvement for everyone.
I have worked with Jo and Simon and they have a lovely outlook on this work. Very kind and supportive to their families and to me as a celebrant working with them. Interested in all new things happening in the industry and very enabling to any families who want to do ‘more’ themselves.
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