Sarah Jones and David Billington. Although, as their website says, Sarah and Dave are personal, professional and compassionate people first and funeral directors second.
Full Circle Funerals is quite unlike any other funeral director business in the area. This is immediately apparent to anyone driving past their newly opened premises in Guiseley – it looks more like a classy interior design showroom than a funeral director premises, with large windows, warm and natural decor and a fresh, modern feel to it. Their website is similarly bright and attractive in design and the whole look of the company reflects the intelligent and thoughtful approach that this new business is bringing to a traditionally staid and somber service.
Sarah and Dave are supported by a small, close-knit team (Jade, Julia and Adrian), and together they have created a completely different type of funeral business serving families of Leeds, Bradford, Harrogate and Skipton and the surrounding areas. There are no assumptions here, nor acceptance of what ‘should’ be done when it comes to a funeral; the people at Full Circle Funerals are totally flexible and committed to giving clients as much support and involvement as each family wants or needs. They are really keen to show families the range of ideas, suggestions, products and styles that are available to help each client make the decisions that are right for them.
Completely transparent in pricing, with an online estimator to help you work out what the final costs might be depending on your choices, the philosophy at Full Circle is simple. Clear information, guidance where you need it and as much emotional or practical support as you want. You can expect to be treated like an intelligent adult, and Sarah and Dave will listen closely to what you need from them without making any suppositions. They start with a blank canvas each time, and don’t have any expectations about what is ‘the norm’, or what might be right for any client or their family. They believe strongly that genuine engagement in funeral planning supports a more positive grieving process and they have the communication skills and confidence to support people to achieve this.
Sarah and Dave met when they were both working with adults with learning difficulties. Sarah had trained and worked as a doctor before moving into adult social care, and Dave had previously lived and worked in America supporting underprivileged children to access outdoor youth programmes. Their wide experience of the world is evident in their determination to breathe fresh life into the way that we deal with the subject of death, something so often hidden away behind the blinds of a traditional funeral director’s premises, or cloaked in the processional ‘otherness’ of a passing funeral cortege.
Sarah in particular is passionate about re-designing the dialogue our society has about dying and death. She believes ardently that we would all benefit from speaking more openly about it, and her decision to move into providing an undertaking service was very much motivated by a desire to offer families the time, choices and support to create meaningful funerals.
Away from work, Sarah is a mother to two children, and she loves walking, running and cycling with her husband and family. She loves baking and cooking and making things, and clearly has a creative eye – the attractive décor of Full Circle Funerals’ premises has Sarah’s stamp all over it. “I love a bit of duck egg blue,” she says.
Dave spent some time working alongside another funeral director locally and is also a trained civil celebrant. He and his fiancée enjoy exploring the local countryside with their golden Labrador, Wilson, who is also part of the Full Circle Funerals team.
Both Dave and Sarah have a great deal of experience of working with people from their previous occupations, and bring many skills to this new venture, including managing difficult communication and public speaking abilities.
A contemporary, intelligent and very normal approach to helping families with organising a funeral. You can have a fully traditional black funeral if you want, they have all the kit, including the hats, but there’s a Full Circle uniform of duck-egg blue polo shirts and mid grey jumpers if you prefer that. Or they will attend in smart casual clothing if you’d rather. You tell them what look suits you.
Empowering you to decide how best to commemorate an important life. Transparency, guidance where needed and provision of information to help you find exactly what you need to craft the type of funeral that you want.
Environmental issues are also important, and the vehicles offered for funerals are both electric. The eco hearse and accompanying family car are an example of how Full Circle are trying to demonstrate the range of funeral options available now.
A bright, light and airy environment with a fresh contemporary feel. Normal, ordinary people who are motivated by a desire to help families achieve the funeral that best suits them. Transparent pricing and a completely modern approach.
The Full Circle way of doing things is the future of funeral directing. All of the trappings and grandeur of the old patriarchal style of funeral directing have been dispensed with, replaced by stylish comfort, openness and a quality that is immediately apparent.
Their premises are gorgeous, and your dead person will be impeccably cared for if you choose to use Full Circle as their custodians until the funeral. The simple kindness and humanity that has motivated Sarah and Dave to open their business is embedded in the values of this company, and Yorkshire people now have one of the best new progressive undertakers in the country at their service.
Any decisions you take on engaging the services of a funeral director should be based on your views and research. You should not rely solely upon the views and opinions offered by us.
Sarah visited me at home and we worked through what I had to decide when my husband passed away. It was a relaxed and comfortable conversation. Not easy for me as I had to work through a heart-breaking situation. Sarah was easy to talk to and that helped me to decide on all the necessary details involved. I soon met with the rest of the team, Ruth and David and again, they were a great help to me, providing back-up. It was as if we had known each other longer and I was at ease with them. I needed the funeral to be right and it was just perfect. I was supported with words of comfort and even hugs when I needed it. They were all down to earth and I felt we could speak on the same level. I chose to have David speak on our behalf at the funeral as celebrant. It was perfect – his kind, understanding manner and his willingness to take on board all the details we wanted including in this sad yet special time. I changed the details many times and he always accommodated my wishes. He also gave excellent advice. I loved the modern décor and its peaceful and relaxed atmosphere. Some places are old fashioned and out of date. This was modern and bright yet peaceful and a relaxed atmosphere. It happens to be one mile from where I live so convenient also. What more can I say. I asked many questions – you answered them all. I changed many details and you made those details work. You were all kind, gentle and loving when I needed it most and you still are, weeks after the funeral. The price of the funeral was not expensive and I expected that with all the extra details you took on for me, that it would have been more. So, Sarah, Ruth and David a big heartfelt thank-you from me and my family for the beautiful way you helped us say goodbye to my dearest Peter.
Full Circle recently arranged my Dad’s funeral and they were brilliant to work with. Ruth and the rest of the team were compassionate, attentive and resourceful and it’s thanks to them that we were able to give Dad the bespoke and personal send off he deserved. I can’t recommend them highly enough, you won’t be disappointed.
I know I didn’t meet you personally today but i just wanted to thank you and the lady I saw for the lovely experience this morning. The place is done out lovely and really makes you feel comfortable and welcomed its bright and homely not what you imagine a funeral director to be like. The lady that dealt with me was so kind and made me feel relaxed and even sat down to have a chat with me. She mentioned that not many people know you also deal with pet cremations you should definitely advertise that side of things more too as I am so happy with my experience I couldn’t have asked for better customer service and friendliness at such a hard time in people’s lives.
There was no time for meeting, arranged by phone very effectively. Staff were marvellous, giving human warmth and sensitivity, flexible approach and efficient service. Full Circle’s premises are lovely tasteful surroundings. Both my dealings with Full Circle involved the deceased donating their remains to the medical school, so no funeral. Full Circle were very accommodating and provided a faultless service to meet our requirements.
Plenty of choice but already knew what I wanted. Seeing other options was lovely but you already had what I’d thought about. I felt supported from the first phone call right through till the end. I couldn’t fault anything, relatives and friends commented on how lovely everything was from funeral car and celebrant.
Ruth was excellent – she provided practical and empathetic support, and helped to create a fitting and appropriate funeral for our Aunty. She remained professional yet personable and warm, and our friends commented how lovely she was at the funeral, keeping the process moving.
Sarah was very helpful in leading us through the options and had some very good ideas that lightened the mood of the funeral. Full Circle is a nice, airy and most of all non-stuffy environment. Not having arranged a funeral before, Full Circles help was exemplary.
Ruth gave me a range of options that fitted in with how we wanted to do things. I felt listened to and respected for my choices. Ruth and David were friendly, respectful, calm and supportive. I felt I was in safe hands at a time of vulnerability and exhaustion. Ruth and David supported me and my family to spend time with my deceased brother in the way we wanted, and helped make the repatriation for his funeral and the travel to Ireland with his body, a very dignified and positive experience. Thank-you both.
Tuesday 31st October at 11.48am
Having watched the transformation from a bridal house to Full Circle and thinking what a lovely place, but did not expect to use your service so soon. Having seen your advertisement in the bereavement guide, I knew this was the one for me. Also recommended by the funeral co-ordinator at the hospital who had met you previously. After contacting you I came for a chat only to experience what I expected, a nice homely parlour. All your colleagues were on first name terms which made it informal and very friendly. I don’t know if you could improve anything as the help you gave me and my family made the whole experience more manageable. Once again, thank-you.
Tuesday 3rd October 2017 at 09.58am
The arrangement meetings were really helpful and supportive, to open up the options for us and understand the practicalities. Thank-you for all you did to make Dad’s funeral such a special occasion and organising everything to go so smoothly on the day. The musicians, venue and food were excellent, as were you !
Tuesday 3rd October 2017 at 09.54am
Everything was discussed in a warm and friendly way and environment. All questions were answered and we were able to understand the process and were given options about everything. Ruth was brilliant throughout and importantly, after the service. I feel that I could pop in and speak to someone even now, a month after the service. The environment at Full Circle is very nice. Not your usual funeral directors -dark, plastic flowers etc. Even the outside of the building isn’t black and gold, like every other funeral directors. Everything from start to finish has been of the highest standard. I would have no hesitation to recommend Full Circle to a friend (at a difficult time) and know that they would be satisfied with all aspects of their service. A big thank-you from everyone (including Rita – I know she would have wanted the exact service arranged by you).
Monday 2nd October at 16.27pm
Although I had a general idea of what I wanted, FC helped me make it much more special. Very upfront with costings and what was available. I felt I had a choice. The staff were very supportive. They made suggestions without being pushy or dominating. They had a caring attitude and felt all decisions made was done in the best interest of the client. The environment was neutral and it did not feel like a typical funeral home. It felt friendly and welcoming. The play on nature with the decoration etc was appropriate and comforting. A lovely alternative to the typical funeral providers. There was a true sense of ‘celebration’ of life!
Monday 2nd October 2017 at 11.04am
We are so impressed with David’s input and the services of Full Circle. Just as mentioned on the website David really did not tell us how anything should be done, but supported us in the choices that were right for us. David made an incredibly difficult time more manageable. We cannot fault anything from the first discussion and suggestions made, to the way he facilitated the organisation of the celebration of our son’s life. From the first meeting we immediately knew we had found the right person and organisation, we honestly couldn’t fault any aspect of the experience from start to finish. We feel very fortunate to have found Full Circle and wholeheartedly recommend their services.
Wednesday 27th September at 16.54pm
We found it helpful to be offered a range of options. We found the team approachable, respectable and supportive. Full Circle was a pleasant and tranquil environment.
Wednesday 27th September at 16.53pm
Thank-you all at Full Circle for the amazing job you did looking after my family at such a sad time. Your kindness and help have meant a lot to all of us.
Tuesday 5th September 2017 at 20.40pm
Dave and Jade from Full Circle took care of the arrangements for my mother’s funeral in a caring, professional and personable way. They were very supportive by explaining all the options, making it clear that we could do whatever worked for us and giving us sufficient time to think it all through. They were always friendly and helpful and you could see that they really cared about helping in any way they could. Their premises were modern and lovely. I was so impressed with their overall approach to everything.
Tuesday 22nd August at 19.23pm
Inevitably funerals come at a sad time for those with the responsibility for organising them. My Mum’s funeral was a sad time but the service from Sarah and her team at Full Circle made it all the more bearable. Sarah was great at suggesting ideas for the service and quickly understood what sort of a funeral the family wanted. The available options were clearly explained and we were able to put together a very personalised plan.There was a small service at a crematorium followed by a thanksgiving service at the local parish church and then a wake at one of Mum’s favourite tea shops. Full Circle organised it all in every detail and the day ran very smoothly. We did not have to worry about a thing and this gave the family the opportunity to concentrate on the important matters of the day.
Monday 21st August 2017 at 16.39pm
Full Circle Funerals provided an exceptional service. They made a very sad time more manageable with their friendly, helpful, patient and relaxed approach. Arrangements moved along smoothly in the background, leaving me with more time to reflect on the loss of my mother. Sarah went beyond her duty as a funeral director and that was much appreciated. The setting is very calm and stylish which simply adds to the positive experience. Really cannot praise their service enough! Thank you.
Monday 21st August 2017 at 11.51am
The myriad of options were clearly explained by Sarah. She helped at each stage of the process. Sarah made sure that, at a very difficult time, the funereal went as well as I could have hoped. Nothing was too much trouble – thank-you.
Monday 8th August 2017 at 11.20am
There were many options presented that we hadn’t thought of ourselves. The process of going through options was completed sensitively and allowed to identify elements that created a funeral befitting our mother. At every stage, we were kept informed and staff made me feel at ease whenever I was at the office, and during the actual funeral. The offices were light, airy with a peaceful yet modern appearance, making us feel at ease. Truly can’t fault your teams approach and support for my mum’s funeral. I would also like to mention Rev. Atkins whose service and support was just brill. Thank-you Dave for seeing us through!
Tuesday 4th July 2017 at 14.56pm
Ruth very gently questioned myself and my sister about my mums wishes and our wishes. It was dealt with with the utmost sensitivity and respect. Ruth has an extremely kind and caring manner. Most gentle and sympathetic. I felt I was literally “carried” through the whole emotional process which was the arranging of Mum’s funeral. I felt I could ask anything of Ruth and Jade. Nothing was too much trouble. I felt very cared for by them. Your offices and funeral suite were absolutely beautiful. Serene, calm, rustic and comfortable. Not what I had expected. Bright, light and cheerful and no air of doom and gloom that you would traditionally associate with a ‘funeral home’. From start to finish Full Circle were meticulous in their care of myself and my sister as their client. The attention to detail given to the arranging of my mum’s funeral was exemplary. The service we received was faultless and it exceeded all our expectations.
Wednesday 21st June 2017 at 15.47pm
The meetings we had were helpful and informative. We arrived with very little in the way of a plan or ideas and with the help of jade, who gently guided and informed us about the options available we were able to provide Mum with a beautiful send off. We can’t speak highly enough of ‘Full Circle’ and its staff. Every person we came into contact with was friendly and welcoming. We have to single out Jade in particular whose professional, caring approach made one of the hardest times to deal with much easier. The Full Circle environment was a pleasant surprise. It didn’t feel sad and funereal but bright and welcoming, a big plus at such a sad, dark time.
Monday 19th June 2017 at 13.57pm
Our initial meeting with David confirmed our opinion that Full Circle was definitely the right choice. His knowledge and guidance were excellent. Our first call to Full Circle on the out of hours line was taken by Sarah. A vast contrast to a call we had with a more traditional funeral director. She gave us practical advice on keeping my father at home. The white cardboard coffin was exactly what we wanted. We thought it was beautiful. David’s help with arranging our music choices was invaluable.
Tuesday 13th June 2017 at 13.28pm
Deborah and I would like to thank you for all the help and guidance you and your staff have given us. We both felt that dealing with females was more compassionate and understanding, therefore making the bond more intimate.
Monday 12th June 2017 at 15.57pm
We knew what we wanted but meeting was great as you could offer our thoughts completely. The staff were very polite, caring and sympathetic. They are lovely premises, beautifully decorated and made us feel comfortable.
Thursday 8th June 2017 at 14.11pm
We decided to have a ‘Celebration of Life’ rather than a religious funeral and was guided in the right direction. Staff were very professional and friendly. Everything was very organised and done with the utmost care. My family and I would be most grateful if you would pass on our thanks to all your staff for making, what is a traumatic experience, as easy as possible.
Tuesday 23rd Mat at 11.14am
I had a good knowledge of options and David was most helpful. A helpful and professional service. Would recommend
Tuesday 23rd May at 11.12am
We had an excellent kick-off meeting with Sarah and Ruth. Informative, friendly and relaxed. The staff support was excellent in every respect. We were very satisfied by the physical environment provided by Full Circle. My family are ‘on-stuffy’ and the client area at Full Circle was relaxed and informal. Thank-you for making a difficult process/time more bearable.
Friday 12th May 2017 at 14.34pm
I just wanted to thank you so much for all your help and kindness towards my sister during the recent extremely sad loss of her son. You put yourself out so much and was so kind and helpful towards her at a time she really needed support. She was so fortunate to find you as I don’t think any other funeral director would have been anywhere near as caring as you were. I wish you every success with ‘Full Circle’. I couldn’t speak high enough of how wonderful, kind and caring you and your staff are. Thank you once again.
Wednesday 3rd May 2017 at 4:38 pm
The arrangement meetings helped me to decide what options were most appropriate and meaningful to me and Sarah suggested some good ideas to me that I would not have thought about. The staff carefully told me about all the options in a very kind and helpful way. They supported me extremely well throughout. Nothing seemed to be too much trouble for them I had the feeling every single thing was so well thought out to provide their excellent service. Full Circle was a lovely environment. It was not gloomy or dark, but very well decorated and bright. Everything looked so very well thought out to give this impression.
I would just like to say that the service I received at this very sad time could not have been more professional. Sarah went out of her way at all times to accommodate my wishes. She was so very kind and patient and went out of her way to be as helpful as she could. She assisted in every way she could, even making suggestions to try and save me money, which I doubt any other funeral director would have done. It was a terribly sad time for me, but Sarah and her colleagues, by showing the level of kindness and empathy that they did, made the whole thing easier to bear.
Friday 28th April 2017 at 11:16 am
Coming to England from Australia in a hurry meant we had no idea who to contact. Full Circle was recommended by the Social Worker and David contacted me immediately via email and then followed up on the phone once we were in the UK. David made the whole process easy and hassle free and was very professional and patient. Nothing was too much trouble for him. Thanks David !
Tuesday 25th April 2017 at 3:40 pm
In the arrangement meetings, we were always given options and open to requests about what we wanted, and also given some helpful ideas on matters. David was in constant communication with us regarding matters and made it quite clear to us we were to never hesitate in contacting him. His manner was sincere at all times whilst being professional with his service. The premises were very calming and welcoming, a feeling of being ‘at home’ which made us feel relaxed. The room where we viewed was set up really lovely and peaceful. The arrangements of photographs etc and the music were just right to provide the ambience needed. Full Circle made, what so easily could have been the most difficult and painful time in our lives, that little bit easier to bear. We will definitely recommend your services without hesitation.
Wednesday 22nd March 2017 at 1:28 pm
Sarah and the team were kind and patient throughout the process, guiding my elderly grandmother through the difficult decisions she had to make about the arrangements for the funeral of her husband of 70 years. My Grandad was a very special man and Full Circle treated him with complete dignity and gave amazing support to my grandmother.
Tuesday 21st March 2017 at 3:43 pm
All the funeral options were clearly explained. The staff were very helpful and understanding. Sarah understood what we wanted and explained how we could do it. Their environment was comfortable and welcoming. We could not be happier with the way Sarah arranged things. She did a brilliant job all round. It helped us to get through this difficult period.
Thursday 16th March 2017 at 2:17 pm
I already knew about the Natural Death Centre website and you were the closest funeral director on the list. When I met Sarah, I knew straight away that you would be perfect. At our initial meeting, Sarah was very open about all of the options available. I had no idea what path we would end up taking and throughout the whole process I felt guided but not rushed. Sarah realised that it was going to take me a while to make decisions and she gave me the space and information to do that. All of the staff were incredible. I felt cared for, I felt safe, I felt comfortable with everyone. I also knew that they would look after Andrew – that he wasn’t just a number, he was someone who was very loved. The building is very welcoming – such a contrast to traditional funeral directors with closed curtains and a headstone in the window! It was such a lovely space we decided to hold our memorial service there – it felt safe and peaceful and I knew we would be looked after. There are not enough superlatives to express my gratitude to Sarah and her team. At what was probably the worst time in my life they looked after me and they helped us to create a very meaningful and beautiful service for my husband. They have also followed up with support and I feel like they are still in the background looking out for me. Above and beyond anything I could have imagined. At our first meeting Sarah told me that we would create a final, beautiful and special memory with Andrew. I wouldn’t have thought it was possible for this to happen, but that is exactly what we did. Everyone has told me how perfect it was. David did an amazing job as our celebrant and we all felt that the service truly reflected how much Andrew was loved, which was what I wanted. I would wish the same for anyone else having to go through this process.
Monday 13th March 2017 at 1:47 pm
Although we had a fairly clear idea of what we were looking for, Sarah and Ruth steered us through the process, outlining options available to us in a professional and sensitive manner. We found the staff to be really helpful and approachable. Nothing seemed too much trouble. Sarah and Ruth’s amenable dispositions and sensitivity allowed us, as a family, to thoroughly consider and explore what was right for us, without feeling rushed or pushed through the process. Having had previous negative experiences of visiting cold and impersonal funeral chapels, we found Full Circle’s premises really welcoming and pleasant.
Friday 3rd March 2017 at 12:07 pm
A sensitive and highly professional approach. I felt that my wishes were put as a priority. Flexible and extremely helpful at such a difficult time. I was offered help at every stage, including catering, printing and on the day itself. I am so pleased that my mother and cousin introduced me to Full Circle, They were the absolutely right people to handle my husband’s funeral arrangements. They went out of their way to ensure the experience was as positive as it could be. Everything was dealt with in a caring and sensitive manner.
Wednesday 1st March 2017 at 4:49 pm
Outstanding service. Sarah and her team put our needs first. Tailor made a package that worked for us. Felt no pressure. Very professional and courteous. High level of integrity. Just what you need during your time of grieving. Highly recommend.
Tuesday 28th February 2017 at 4:42 pm
Sarah and Dave did an amazing job arranging our family funeral. We wanted it to be special and they went over and beyond to make sure we ended up with a ceremony which was meaningful for us. I’m pleased we chose the eco-hearse and it was nice that their premises were comfortable and modern, completely different to other funeral directors we’ve visited in the past Thanks again for everything and I would certainly recommend Full Circle.
Friday 24th February 2017 at 9:30 am
I can honestly say that Sarah and the team at Full Circle made a really sad and difficult time, one that I will savour and never forget. From the calm, friendly and relaxed atmosphere at their premises in Guiseley, to the refreshing approach that nothing, absolutely nothing is too much trouble, Sarah ensured that we considered every option and possibility as we planned to say Goodbye to our Mum and much loved Nanny to 9 grandchildren. Their impeccable service, understanding and caring approach will be part of my memories of my Mum and the day we said Goodbye and I can honestly say no amount of money can buy this kind of service. Thank you so much for what you did for our family and for my Mum.
Friday 17th February 2017 at 11:22 am
From the first phone call to saying goodbye you got it spot on. No pressure, complete empathy and making wonderful suggestions that helped us create a wonderful send off for Gran that was extremely special for all of us. Sarah, you were always available, prompt, proactive and sensitive – but not too formal, which was what we wanted. Both you and Dave struck exactly the right tone at the funeral and everyone commented on how refreshing your approach was. Wonderful facilities, it felt friendly and welcoming. We were so relieved when we knew Grandma was with you. And the flower arranging was wonderful – we’ll remember it always! We can’t thank you enough for the sensitive and caring way you handled arranging Grandma’s funeral. You took the time to get to know us, the suggestions you made were extremely helpful and gave us ideas we’d never have thought of. Allowing us to prepare the flowers at Full Circle and having the Great Grandchildren prepare letters and pictures for Grandma’s coffin was such a special thing to do. Thanks to you my children’s first experience of a funeral has been so incredible positive! And above all Grandma would have loved it!
Tuesday 14th February 2017 at 1:59 pm
Wise Owls is a hospitality consultant business and attention to details regarding customer service is paramount to me and my business. I was so glad to have been recommended to Full Circle Funerals, they were everything I wanted in a funeral service provider, sincere, caring and completely flexible. Their help and advice during this sad time made my family and I feel extremely supported during our choices for our dear mother’s funeral. Every member of our family was grateful for they delivered a beautiful send-off of a much beloved Mother, Grand-Mother and Great Grand-Mother. I was so very impressed with the exceptional level of service from Full Circle Funerals that both I and my family would not hesitate to recommend this company.
Wednesday 25th January 2017 at 12:08 pm
Thank you to Full Circle Funerals for their support during the loss of our father. They brought with them a personalised and professional service at very challenging timelines. Sarah brought with her a lot of calm at such a difficult time -a trait all family members noted. The service was tailored to our needs and I will highly recommend them.
Monday 23rd January 2017 at 2:07 pm
I would like to thank Full Circle and in particular David for the kindness shown in helping organise my mum’s funeral. My mum wanted immediate family only to send her on her final journey to join my dad who died 10 years ago, which meant we were a small group of 5. My dad’s funeral was again very small and because we were never told any different we went down the “usual” route and 6 of us sat in a large cold crematorium listening to someone reciting back to us what we had told him. I left the crematorium feeling that we had said goodbye in a cold and impersonal way and I didn’t want the same for my mum. I told David about that experience and he suggested that instead of going to a large crematorium we could if we wanted use their premises – I had no idea that you could do that! My sisters and I wanted our goodbyes to take the form of us visiting mum at home so we asked if we could use the smaller back room, have flowers in vases, a picture of mum and dad in the room, and place cards and family photos in mum’s beautiful poppy coffin and have a sofa and chairs moved into the room. David asked us what sort of music we wanted playing and we had Rod Stewart, Frank Sinatra, and a couple of songs mum used to whistle and sing along to, all playing in the background. We cried, chatted, laughed and sang and when our time came to leave mum we left her in a warm and loving environment. Thank you so much Full Circle for helping us say goodbye to our mum in the most perfect way and for showing that there is more than one way to say goodbye. I will have no hesitation in recommending you to friends.
Thursday 22nd December 2016 at 11:45 am
We appreciated the care and language used during the funeral arrangement. It was clear, informative and empowered the family to make informed decisions at a very sad time. Full Circle went above expectations, I especially appreciated the time put in it to find the right music to send my Mum off in the most perfect way possible.
Monday 12th December 2016 at 11:37 am
I have nothing but praise for the work Sarah did and for how everything was put together. The circumstances were very difficult, working with two families who didn’t know each other and a bereaved relative who was unable to give you much assistance. The people you brought with you all acted very appropriately and I was very glad you were able to join us afterwards for the refreshments. You kept in touch with everyone at each stage in the process and gathered the consensus of opinion where necessary. I would definitely highly recommend Full Circle Funerals.
Friday 18th November 2016 at 3:02 pm
Dear David, Sarah and everyone at Full Circle,
I want to express to yourselves and to your entire team how very much your care, concern and attention to detail has meant to me during a most difficult time.
As you are aware, my husband’s illness spanned a very short period of time – just six weeks- and I had no time to prepare either physically or emotionally for the issues I was about to face. I know that at times I was naturally tearful and at others may have seemed inappropriately humorous, yet I never felt in any way judged by you. you especially David as I saw more of you, have an innate skill at assessing a person’s mood and needs and putting yourself naturally onto their wavelength. This is a skill which cannot be taught.
So I thank you all from the bottom of my heart for making this time as stress free as it is possible for it to be.
You treated my husband as a special person – as indeed he was – and whilst he was in your care I know that he was respected and treated with dignity – as I was.
I cannot thank you enough.
Thursday 20th October 2016 at 1:57 pm
Thank you so much Sarah and Dave, for listening to our wishes, being supportive, and providing a personal and meaningful experience. Our mother would have been very happy.
Wednesday 5th October 2016 at 11:58 am
A big thank you to David and Sarah for taking the time to show me around, sensitively explaining the options. They made me feel much calmer about the choices available to me. The home was thoughtfully decorated and I was able to park right outside.
Wednesday 5th October 2016 at 11:58 am
I recently attended the open day at Guiseley and found the premises to be pleasant and welcoming as were the staff and would not hesitate to use them when the occasion arises.
Wednesday 5th October 2016 at 11:57 am
Sarah and her team went way beyond what one normally expects from a funeral director. They were incredibly empathetic whilst remaining professional at all times making the whole process so much easier to cope with. The attention to detail was amazing which meant that we were able to say goodbye to my sister in a way that felt wholly appropriate to her. I have absolutely no hesitation in recommending Full Circle Funerals to anyone but especially those who are looking for a more personalised touch.
Wednesday 5th October 2016 at 11:56 am
Sarah and her team guided us sensitively throughout the process of arranging a funeral. They were always helpful and respectful of the family’s wishes. Sarah took the time to get to know the family so that she was able to make arrangements that felt personal and fitting. We were offered options and always felt that we could have the service that suited us. Nothing was too much trouble. Although it remained a very sad time, with Sarah’s help we were able to say our farewells in the way that we wanted.
Wednesday 5th October 2016 at 11:55 am
Being a local resident i recently attended the opening event. The premises are decorated tastefully. Love the wallpaper! I found all the staff to be very friendly, approachable and professional. Love their approach.
Wednesday 5th October 2016 at 11:55 am
I was genuinely impressed when I came to the Full Circle open day. Sarah and her team are approachable, down-to-earth and I love their ethos. I would feel fully confident in referring their services to anyone who needs them.