Open only since 2007, this is very much a family affair. Gail heads up the business supported in an admin capacity by her husband Piers.
Gail has a long background in nursing and social work and is very passionate about her role as Managing Director and Principal Funeral Director. This business is built around her care and compassion and she runs it from the heart.
As you walk into Elizabeth Way, you are assured of a warm welcome. Fresh, family artwork greets you in the light and airy vestibule. The impressive number of training certificates and qualifications, quietly on display, show a thirst for learning and a passion for excellence. There are no urns or deathy icons looking down on you. This may be a traditional area of industrial Lancashire but there is no grim reaper tone to these premises, or in the people who run it.
Young Anthony, their Funeral Manager is a key member of this lovely team as he gradually takes on extra responsibilities in addition to generally managing the day to day communications and practicalities, such as vehicles and equipment and ceremonial duties on the day of the funeral. He is committed to the company ethos and is keenly learning his role and expanding his involvement under the care and watchful eyes of Gail.
You will be personally introduced to the marvellous Tami, who will care for your person who has died. Tami, their Mortuary Hostess, is yet another shining star in this organisation. She is responsible for the immediate and continued care of those in her charge. She is clearly in love with her work and her meticulous record keeping is well worth a mention. She is proud of what she does and will encourage you to take part, should you want to be involved, whether it is the washing, dressing, make up, hair – whatever you want. The whole organisation has a tangible sense of safe-keeping, warmth and commitment to care. The mortuary care is second to none. Tami is a natural for this work and takes great pride in tending and preparing those in her care for their last journey. Embalming is not done routinely. It will only be done if it is specifically required or you specifically request it.
They believe that seeing things through the eyes of a bereaved family is the best way to get it right. As they say, ‘We want what people want.’
Jo, Jean, Jim and Tony complete this team bringing so many different skills to the business.
Having entered and decided you want to work with them, you will plonk yourself down in comfy old leather chairs and sofas as you discuss your needs and as they gently extract what you need from them.
The key to this company is their care – and they do. It is care from beginning to end……and beyond.
If tradition is what you want, you can have it. If it’s modern and refreshing, quirky or straight you want, these will be good people to deal with. They are local people who know their kinsmen and will tailor needs to fit. They know that one size does not fit all and they will go the extra mile to make sure of a good fit for you.
They are engaged in the community, implementing a project called ‘An afternoon of Conversation’ held locally once a month for the community to talk about all matters from end of life care, death and dying, and funerals. In addition they are involved in a local charity and run workshops for care workers, staff and clergy. They believe that by putting back into the community they are part of the community. The unstuffy and human face of undertaking.
Warmth, safe-keeping, quality and continuity of care are the over-riding features of this nurturing organisation. You sense that the people in their care are treated as the individuals they were and still are- and that families are given all the space and encouragement they need to be involved, if they so wish.
The type of care given at Elizabeth Way is incredibly high – a continuation and mirror-reflection of the tender end of life care given in hospices. Elizabeth Way instinctively and passionately strives to provide those in their care with an almost seamless transition from life to death. It is care of the very highest standards combined with a tender, intelligent, specialist-nursing approach.
The viewing rooms/chapels of rest are referred to as resting rooms. All rooms are warm, airy and pleasant with special attention to lighting. One is furnished like a bedroom, with a comfy bed on which your loved one can lay, if you wish, as you spend time with them, coming to terms with what has happened. There is a kitchen for families to make themselves a cuppa whilst they spend time together. Feeling comfortable is key to this.
If the bed thing isn’t for you, it can be more traditional, but both rooms can be personalised with photographs and cards with background music of your choice.
Everywhere you look, there are chairs, places to be comfortable and a sense of freedom to do what feels right for you in the period leading up to the funeral.
If someone dies at home, they are wrapped in a warm fleecy blanket before being brought to the funeral home – and that is the feeling that continues throughout the period you are dealing with Elizabeth Way. It’s like being wrapped in a warm, safe blanket of care….for as long as you need it.
There is an open pricing structure, starting at £2000.00 which covers all third party costs (cremation fees, doctor’s fees and a minister of choice) and all Elizabeth Way fees, simple coffin and the hearse – in fact all you need to arrange a funeral without fuss. What you choose to spend after that is completely your choice and you can pick services from their price list,eg: notices, limo’s, flowers – all the things that make funerals today –add up!
For example, if you prefer to source your own coffin or upgrade the one they supply , they will happily go along with that.
The mortuary care is second to none. Tami is a natural for this work and takes great pride in tending and preparing those in her care for their last journey. Embalming is not done routinely. It will only be done if it is specifically required or you specifically request it.
If you want to disregard the limousines, they will loan you black flags for your own cars to ensure you remain part of the cortege procession as you drive to the crematorium or cemetery.
The whole company atmosphere together with its interior design, is geared to and reflects care – from the care of those who have died, who are still people and treated as such, to those who have been bereaved. Going to Elizabeth Way is like going to your mum on a bad day, receiving a huge hug and knowing you are not on your own.
In addition they are motivated towards improving the general service at facilities operated by the local authorities and are not afraid to challenge the bureaucrats in order to make things better for all.
Your first call: will be answered by any one of the staff team. Phones are diverted to the main Stamford Street number when branches are unmanned and message service is available throughout the night..
Home visits: More than happy to make arrangements with you in your own home.
Continuity of care: You will meet the person who will lead the funeral early in the process. The continuity of care from collection to funeral and beyond is superb
Family participation: You will be empowered and encouraged to do as much or as little as you want
Same sex person to wash and dress: This is no problem. Just say if you have a preference
Ethnic Specialism: No particular ethnic specialisms but have prepared funerals for most faiths.
Local Celebrants: Gail is a fully experienced celebrant, should you prefer not to have a religious minister. If you wanted a specific celebrant or your own choice, it would be no problem
Home Arranged Funerals: Will gladly work with you in any way you want, if you wish to care for the person who has died at home: see the Do It All Yourself section of the Good Funeral Guide website
Website: Lots of information well set out. All prices shown. Clear and informative
Client Support: After the funeral, call in anytime for a hug and a cuppa – and people do! If you need a bit of extra support, Sarah is their Bereavement Care Co-ordinator and if need be ,they will find the right people to help you.
Money Matters: A fair pricing structure – but most importantly, there’s nothing cheap about the service you will get. The quality of care and the service you will get is, we reckon, good value for money. If money is a problem, be honest. Talk to them openly about it. They don’t want you to spend more than you can afford and they’ll show you how to make the most of your budget. They’ll never make you feel uncomfortable about your choices because they respect you, your budget and your values.
If you’d like to pay for your funeral in advance, they will guide you through the process and your money will be lodged with Independent Way – a Trust Plan: it’s one way of putting money aside for your funeral.
We were left with the feeling of a large-hearted but well-run business. Undertakers who know their community, staffed by fabulous folk. You will feel comfortable and comforted, yet still in control if you do business with them. Lovely people. All Good Funeral Guide recommended funeral directors have something special about them, but the team at Elizabeth Way is super-special, right up there with the very best. You are extremely lucky to have them.
Any decisions you take on engaging the services of a funeral director should be based on your views and research. You should not rely solely upon the views and opinions offered by us.
Tuesday 28th February 2017 at 12:24 pm
Julie supported the family when we lost our Mum Joan Leonard on 7th Feb 2017. She was caring, attentive and comforting.The other staff were respectful and professional and the day of the funeral passed without a hitch. I also had on Julie’s recommendation a humanist to speak at the crematorium – she was fantastic and brought some light to the dark day. Would recommend Elizabeth Way. Thank you for everything.
Thursday 1st December 2016 at 3:48 pm
Tuesday 29th November 2016 1400pm
I used Elizabeth Way and they looked after Wife when she passed away and guided me through everything as i was totally lost to what to do,Jo the young lady was brilliant and took my worries away and gave me her undivided attention.
I thank you all very much at Elizabeth Way for you kindness, God Bless you
Tuesday 5th April 2016 at 7:19 pm
Nothing but praise for Anthony and all the staff at Mossley.
They made a very difficult time, a lot easier to bear.
Informative, discreet, patient, helpful, friendly.
Very highly recommended.
Tuesday 2nd February 2016 at 3:19 pm
We cannot thank everyone at Elizabeth Way enough for the love & care they gave to my mum Pauline Czornyj who sadly passed away in January 2016.
The professionalism they showed towards us as a family shone through during this difficult time & nothing is too much for them.My mum was at rest in a beautiful warm & relaxing room where staff offered tea & biscuits.We could pick up the phone any time of day or night & someone would answer,this we found comforting as we felt we wasn’t on our own.They make you feel welcomed,comforted & it’s a very warming place to visit.The day of the funeral was perfect in every way,so professional which was noticed by everyone present.
I would definitely recommend Elizabeth Way to look after your loved one to ensure they are loved by such beautiful people who really do care….Thankyou to all at Elizabeth Way xxxx
Thursday 5th November 2015 at 9:38 pm
Elizabeth Way arranged the funeral of my father, James Turner. The day was extremely well organised and went very smoothly. I was extremely impressed how they took care of everything and me and my family felt extremely confident that all arrangements were taken care of.
I would have no hesitation in recommending Elizabeth Way – Nothing was too much trouble and they were extremely compassionate and caring in their dealings with us.
Wednesday 22nd July 2015 at 12:59 pm
My family came across Elizabeth Way when my dad passed in January 2013. We were very pleased with how they looked after our dad and us the family. The funeral was lovely, that when my husband Gary Sadly passed away July 2015, I knew who to have straight away.
Gail and Sarah are such kind and thoughtful people. Gail did the reading for us, and what a beautiful service Gary got from Elizabeth Way who we now consider friends. X
Amazing people xx
Friday 10th October 2014 at 7:53 pm
Elizabeth Way looked after both my Mum and her Sister with the greatest compassion, they also took care of my next door neighbour and my friends husband. The whole staff at Elizabeth Way are wonderful and very professional people.
Friday 10th October 2014 at 4:01 pm
The staff of Elizabeth way gave my auntie a
Wonderful service in February 2013 the staff
We’re all kind considerate individuals who worked
Together as a team from the first meeting to the last
Moment would highly recommend this family run business to anyone
Friday 10th October 2014 at 2:54 pm
I cannot recommend the people from Elizabeth Way enough. These caring and professional people do a brilliant job of looking after loved ones and supporting people through difficult times.Nothing is ever to much trouble for them.
Friday 10th October 2014 at 2:17 pm
Thank you for everything you have done . You looked after my family .thank you for giving my loving mum a beautiful service . And thank you all for everything . Xxx
Friday 10th October 2014 at 2:05 pm
Elizabeth Way looked after both my brother John in 2012 and my mum in 2013. The service we received from Gail, Elizabeth and all the staff was remarkable; they were kind, compassionate, caring and loving towards all our family and friends. Nothing is too much trouble for them and I would highly recommend them to everyone.
Friday 10th October 2014 at 2:00 pm
We came across Elizabeth Way nearly 7 yrs ago when my baby girl passed away shortly after birth. Gail couldn’t do enough for her treating her like a princess and every time we went to visit Olivia she was in a Moses basket in a most beautiful room nothing scary at all. In her day of the funeral they decked the hearse out with beautiful pink ribbons and balloons perfect for a little girl. Then in January this yr my mum passed away I didn’t hesitate to think who I wanted to look after her and Gail and co did just that her funeral was beautiful and just what I wanted. I really couldn’t recommend Elizabeth Way enough and the beautiful comments we had about them after speaks for themselves. You have to be a special kind of person to do this job and Gail certainly is that. The mould was definatley broken after Gail came along such a special kind warm lady who we now consider a friend x
Friday 10th October 2014 at 1:44 pm
Elizabeth Way looked after my Mum when she passed away 7 years ago, they gave her everything she wanted. The stunning Grey Shires were incredible and the eulogy was read out by Gail herself, nothing was too much trouble and the day went so smoothly all down to Elizabeth way and their professional and friendly approach to end of life.
Monday 29th September 2014 at 4:33 pm
We used Elizabeth Way – on the recommendation of Charles from this website – to conduct the funeral of my late father-in-law who had been estranged from us for a while.
We cannot recommend them highly enough. If a funeral can be good, then we had the best experience available. I didn’t realise how important it was to have a caring and considerate funeral director conducting the affairs. Gail was simply amazing. She was understanding and accommodating to all our wishes. And on the day, she was professional to a fault with a perfect balance of compassion and proficiency.
I can definitely recommend using Elizabeth Way for your funeral. Wonderful people and brilliant at their profession.