News from the Loved One
We may or we may not grow bored with people who tease and tantalise our appetites for new stuff we don’t actually need. Whether you’re the sort of person whose ears prick up when the ads come on, or whether, like me, you go fill your glass with yet more red wine, we accept that […]
The Co-operative reports 21% increase in funeral plan sales
No funeral director, however brilliant, can stimulate an appetite for their product – because we pass their way but once. But a funeral director can sign up tomorrow’s customers today by the ingenious means of selling them a pre-need funeral plan. Pre-need plans look like a very good bet. They’re inflation-proof. And they are easy […]
Take it to them!
It’s widely known in the funeral business that the prices charged by Co-operative Funeralcare and Dignity are on the whole higher than those charged by their independent competitors – the family businesses and new start-ups – so many of them passionate ex-Funeralcare employees who tell me they learned everything about what not to do at […]
Funeralcare screwupdate
Naughty scenes, it seems, recently shattered the reverent if gloomy atmosphere of George Pettit and Son, undertakers to the good people of Chester. At the staff Christmas party all manner of impropriety seems to have been committed. In an admirably tight-lipped and understated report, the Sunday People spells out in caps the words STRIPPING, THONG, […]
Some conflict of interest, surely?
Michael Parkinson HM Government Dignity Ambassador for old people, and… …the face behind Sun Life funeral plans, which are… …Co-operative funeral plans. Tut tut.
Funeralcare screwupdate
THE SCENE: An undertaker’s premises in a shopping centre in the middle of a council estate on the outskirts of Hull. ENTER three ten year-old children… Before we resume the narrative, consider for a moment what a ten year-old is. It is a half-size version of an adult. It speaks as a child. It understands […]
Local hero
In the matter of household shopping we look back nostalgically to the high street of yesteryear. Ah, those were the days. The butcher, the baker, the grocer. Ooh, hello, Postman Pat! In every shop a cheery greeting. And great personal service. Gone. For ever. Whatever happened to them? You bankrupted them. Yes, you. You trooped […]
Fair trade, slave trade?
Interesting piece in Sunday’s Observer. The Co-op, which boasts about its ethical credentials, has been accused by farmers of making ‘unreasonable’ demands and flexing its market muscle in the wake of its £1.6bn takeover of Somerfield. One large grower has sought advice from both the National Farmers Union and the Office of Fair Trading. Terry […]
Funeralcare screwupdate
Margaret Miller, of Dundas Road, North Berwick, passed away last Monday, aged 88, having paid her local Co-operative Funeralcare branch two-and-half years ago to be buried in the same grave plot as her parents, Andrew and Margaret Miller, in council-owned North Berwick Cemetery. However, following her death, her relatives were told by Co-op staff that […]
Ethical? Ha-ha!
The story so far… Raggedexile 15 Jun 09, 7:05pm Here’s one about Funeralcare. Funeralcare has derecognised the GMB union, in the process securing its expulsion from the Tolpuddle Martyrs Festival and, I think, the Glastonbury Festival. It has been condemned by the TUC. This is a betrayal of the foundational principles and values of the […]
