My mother passed away on the 20th February and through my brother arrangements were made for her cremation through w e pinder.
although john is a nice person I felt that he pandered to all my brothers wishes and not mine, and didn’t want to help myself in my time of grief his celebrant that he organised for us was in my opinion was a disgrace and again took my brothers side and even denied me the right to speak at the crematorium his words were poor and one sided, and this has been reported to the institute of civil funerals, for his conduct (yes I did have a dignified protest at the crematorium about what he had wrote again it was all one sided for my brother and his family) The dignified protest I will have to live with.my mother had make up on when she didn’t normally have it and the bruises on her arms from the iv needles in hospital were not covered. so personally I would not recommend the celebrant pinder use or pinder’s themselves.
I wish to express, on behalf of my family, our gratitude on the service you provided in the funeral arrangements for my Dad, John O’Sullivan.
Your professionalism and approach in all aspects at this painful time for us was exemplary. From initial contact through to the conclusion of matters, the way you have managed the process and dealt with the occasion in a dignified and respectful manner, meant that my family were able to deal with our loss in our own way whilst being confident in your company delivering a service second to none. Your service and approach (even the little touches) met with universal approval from all family and friends.
Your introduction of Paul Hinds was an excellent choice and he delivered a fantastic service and eulogy. As my brother Dean highlighted in his thank you to Paul – he encapsulated what made Dad so special. Paul got it 100% right.
My Dad was great believer in making complaints when service was poor, but in parallel was equally effusive of heaping praise on those who’s service goes above and beyond. I’m sure he would have echoed my sentiments above.
I know Dad would be particularly pleased with the respectful way that his family and friends were able to add their own personal touches and that he was treated with such dignity through his final journey provided a great deal of comfort and pride for us all, allowing us to Celebrate Dads Life.
Thanks again to you and your team.
(on behalf of Lesley, Dean, Graham and the O’Sullivan family)
John pinder came very highly recommended me and my family when my husband passed away recently.
His very prompt response to our call was very helpful.
His professionalism,care, and kindness was truly amazing when the arrangements were being made.
He had everything at hand times, dates and everything arranged with such attention to detail.
He was a great comfort to us, the type of guy anyone would want around them at such a sad time. Nothing was too much trouble.
The funeral was exactly what I wanted. We felt so proud and very comforted.
Thankyou John, and of course your team.
After calling numerous funeral directors in the Doncaster area, I was instantly drawn in by John’s grace, honesty and sensitivity. Planning a funeral around Christmas time is hard and with John it felt easy. After providing not only the most reasonable quote in Doncaster, John also had a working knowledge of the availability of crematorium dates and coroner enquiries. John was always in contact keeping us up-to-date with what stage we were at and worked well around our needs.
On the day of the service, unfortunately John was not available however, Chris who arrived instead was equally as courteous and knowledgeable.
I will be recommending Pinder & Son to all in need of these services.
My daughter Shannon wrenn and partner Craig Richardson had a still birth at 28 weeks , we approached Mr John Pinder as he had done my mother n father inlaws funeral and also a close friend recently , but as these were older didn’t no wot to do under these circumstances , but being Mr John Pinder he knew exactly how to deal with everything making us feel so easy ,every detail was taken into consideration and nothing was too much trouble, the care still continues after, he’s always at the end of the phone to talk to and through his kindness and dedication has made us feel we can see light at the end of the tunnel, can’t thank him enough .outstanding service
We as a family have now lost a Brother and a Mother and John Pinder and his team at W.E.Pinder have looked after us.
They are just very good at what they do. From the first phone call reporting the loss of a loved one to the completion of the funeral day they deliver a first class service.
They are efficient in their organization, diplomatic when arrangements are being made when opinions differ. Sympathetic and caring when it matters,
The attention to detail in all the arrangements leading up to the day from all the team is first class. On the day the planning really shows in helping to give our loved ones a send off to be remembered all the worries are lifted. They really do care
Would highly recommend John Pinder. When me and my parter lost our baby at 16 weeks gestation we contacted John though recommendation, when John came to visit us about what we wanted he treated us with compassion. The day of the service was just how we wanted it to be and more. Me or my partner and family members who attend the service could not thank John enough.
We have known John and his father before him for a very long time. Since then the business has succesfully grown. However, John and his team always have time to help, support and guide grieving families through the most difficult time in their lifes. John has personally helped our family by taking the stress away so we could focus on our own health and grieve. Thank you John.
Sorry its taken such a long time to say how much you have meant to us when my mum in law died unexpectedly in March 2011.
We were all so devastated and your kind, gentle manner eased us through some of the most difficult moments. Giving us time whenever we knocked on your door, always there to listen and helping us along during our grieving. Words cannot fully express how much you meant to us.
You are a consumate professional!
We were treated with dignity and respect, never made to feel a nuisance and you always made time for us when we needed to speak to you.
At that time we were commuting from Berkshire and you managed everything for us as mum would have wanted.
My husband and I found your kind nature very touching.
So much so that I now hope to make arrangement with you in the event of either of us passing away!
You are an angel! Thankyou John
John Ponder is an amazing man and his team are fantastic. I recently lost my mum in tragic circumstances and John and his team were so fantastic with helping me and my family deal with everything we had to do. No matter what we asked of John he couldn’t of been more helpful. He did everything he could to make the process run smoothly and helped me in being able to give my mum the funeral she deserved. Nothing we asked was to much trouble and he helped us so that we could carry the coffin and let me lead the funeral procession with him. I cannot say just how much they helped us and made everything that we needed to do so much easier.
I recently lost my sister in tragic circumstances and myself and all the family knew that the only undertaker we wanted to use was John Pinder as in November 1997 I lost my husband and Pinder’s was the undertaker’s I chose to use then. The service then was excellent. John is so understanding, outstandingly professional and nothing is too much trouble. John is sensitive to everyone’s needs and guides you through the whole process giving support and ensuring that everything runs smoothly from beginning to end. After using John nearly seventeen years ago all I can say is the service received recently is still to the same high standard.
I would like to again thank John and all his team and say that I could not recommend this firm more highly. Superb.
The family of the late Brian Buckley would like to express sincere thanks to John Pinder for the sensitive and understanding support he gave to us all following Dads death on 16th February. When arranging the funeral seemed an impossbly daunting task John and his team where there to take the weight off our shoulders. We could not recommend John more highly.
Chris – we would like to convey our sincere thanks for the wonderful service you provided on 1st March 2013 for our late father , Den Stockley. The professionalism shown by the ‘Pinder’s Team’ was so appreciated and commented on by all those in attendance at both the The Methodist Church Tickhill and Rose Hill Crematorium in Cantley. Everything ran like clockwork, and my wife, son and I could not have been more pleased with all the services Pinders provided. Many heartfelt thanks for all the hard work and guidance you provided the family through extremely difficult times.
I could not recommend this firm more highly.
I hope you agree that the hymns (including your favourite ‘And Can It Be’), congregation and ministers address were all wonderful and we take away with us such happy memories.
My late father-in-law died peacefully, in his own home, on Christmas Day evening 2012 at the grand old age of 93 years. John Pinder, who had arranged my mother-in-law’s funeral about 6 years earlier, attended that evening and looked after all the arrangements for the funeral which took place a couple of weeks later. There was a family cremation, a memorial service for nearly 200 people, and refreshments afterwards at a local hotel. Everything ran like clockwork, and my wife and her sister could not have been more pleased with all the services he provided. I could not recommend this firm more highly.
When my husband died just a few days before Christmas, I could not have found a better undertaker than John Pinder. He was very professional, sensitive to my needs and that of my family, and provided exactly what we wanted – a dignified, respectful and somehow joyful send-off for my husband. I have already booked my own funeral with W.E.Pinder & Son
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