The arrangement meetings helped me to decide what options were most appropriate and meaningful to me and Sarah suggested some good ideas to me that I would not have thought about. The staff carefully told me about all the options in a very kind and helpful way. They supported me extremely well throughout. Nothing seemed to be too much trouble for them I had the feeling every single thing was so well thought out to provide their excellent service. Full Circle was a lovely environment. It was not gloomy or dark, but very well decorated and bright. Everything looked so very well thought out to give this impression.
I would just like to say that the service I received at this very sad time could not have been more professional. Sarah went out of her way at all times to accommodate my wishes. She was so very kind and patient and went out of her way to be as helpful as she could. She assisted in every way she could, even making suggestions to try and save me money, which I doubt any other funeral director would have done. It was a terribly sad time for me, but Sarah and her colleagues, by showing the level of kindness and empathy that they did, made the whole thing easier to bear.
Coming to England from Australia in a hurry meant we had no idea who to contact. Full Circle was recommended by the Social Worker and David contacted me immediately via email and then followed up on the phone once we were in the UK. David made the whole process easy and hassle free and was very professional and patient. Nothing was too much trouble for him. Thanks David !
In the arrangement meetings, we were always given options and open to requests about what we wanted, and also given some helpful ideas on matters. David was in constant communication with us regarding matters and made it quite clear to us we were to never hesitate in contacting him. His manner was sincere at all times whilst being professional with his service. The premises were very calming and welcoming, a feeling of being ‘at home’ which made us feel relaxed. The room where we viewed was set up really lovely and peaceful. The arrangements of photographs etc and the music were just right to provide the ambience needed. Full Circle made, what so easily could have been the most difficult and painful time in our lives, that little bit easier to bear. We will definitely recommend your services without hesitation.
Sarah and the team were kind and patient throughout the process, guiding my elderly grandmother through the difficult decisions she had to make about the arrangements for the funeral of her husband of 70 years. My Grandad was a very special man and Full Circle treated him with complete dignity and gave amazing support to my grandmother.
All the funeral options were clearly explained. The staff were very helpful and understanding. Sarah understood what we wanted and explained how we could do it. Their environment was comfortable and welcoming. We could not be happier with the way Sarah arranged things. She did a brilliant job all round. It helped us to get through this difficult period.
I already knew about the Natural Death Centre website and you were the closest funeral director on the list. When I met Sarah, I knew straight away that you would be perfect. At our initial meeting, Sarah was very open about all of the options available. I had no idea what path we would end up taking and throughout the whole process I felt guided but not rushed. Sarah realised that it was going to take me a while to make decisions and she gave me the space and information to do that. All of the staff were incredible. I felt cared for, I felt safe, I felt comfortable with everyone. I also knew that they would look after Andrew – that he wasn’t just a number, he was someone who was very loved. The building is very welcoming – such a contrast to traditional funeral directors with closed curtains and a headstone in the window! It was such a lovely space we decided to hold our memorial service there – it felt safe and peaceful and I knew we would be looked after. There are not enough superlatives to express my gratitude to Sarah and her team. At what was probably the worst time in my life they looked after me and they helped us to create a very meaningful and beautiful service for my husband. They have also followed up with support and I feel like they are still in the background looking out for me. Above and beyond anything I could have imagined. At our first meeting Sarah told me that we would create a final, beautiful and special memory with Andrew. I wouldn’t have thought it was possible for this to happen, but that is exactly what we did. Everyone has told me how perfect it was. David did an amazing job as our celebrant and we all felt that the service truly reflected how much Andrew was loved, which was what I wanted. I would wish the same for anyone else having to go through this process.
Although we had a fairly clear idea of what we were looking for, Sarah and Ruth steered us through the process, outlining options available to us in a professional and sensitive manner. We found the staff to be really helpful and approachable. Nothing seemed too much trouble. Sarah and Ruth’s amenable dispositions and sensitivity allowed us, as a family, to thoroughly consider and explore what was right for us, without feeling rushed or pushed through the process. Having had previous negative experiences of visiting cold and impersonal funeral chapels, we found Full Circle’s premises really welcoming and pleasant.
A sensitive and highly professional approach. I felt that my wishes were put as a priority. Flexible and extremely helpful at such a difficult time. I was offered help at every stage, including catering, printing and on the day itself. I am so pleased that my mother and cousin introduced me to Full Circle, They were the absolutely right people to handle my husband’s funeral arrangements. They went out of their way to ensure the experience was as positive as it could be. Everything was dealt with in a caring and sensitive manner.
Outstanding service. Sarah and her team put our needs first. Tailor made a package that worked for us. Felt no pressure. Very professional and courteous. High level of integrity. Just what you need during your time of grieving. Highly recommend.
Sarah and Dave did an amazing job arranging our family funeral. We wanted it to be special and they went over and beyond to make sure we ended up with a ceremony which was meaningful for us. I’m pleased we chose the eco-hearse and it was nice that their premises were comfortable and modern, completely different to other funeral directors we’ve visited in the past Thanks again for everything and I would certainly recommend Full Circle.
I can honestly say that Sarah and the team at Full Circle made a really sad and difficult time, one that I will savour and never forget. From the calm, friendly and relaxed atmosphere at their premises in Guiseley, to the refreshing approach that nothing, absolutely nothing is too much trouble, Sarah ensured that we considered every option and possibility as we planned to say Goodbye to our Mum and much loved Nanny to 9 grandchildren. Their impeccable service, understanding and caring approach will be part of my memories of my Mum and the day we said Goodbye and I can honestly say no amount of money can buy this kind of service. Thank you so much for what you did for our family and for my Mum.
From the first phone call to saying goodbye you got it spot on. No pressure, complete empathy and making wonderful suggestions that helped us create a wonderful send off for Gran that was extremely special for all of us. Sarah, you were always available, prompt, proactive and sensitive – but not too formal, which was what we wanted. Both you and Dave struck exactly the right tone at the funeral and everyone commented on how refreshing your approach was. Wonderful facilities, it felt friendly and welcoming. We were so relieved when we knew Grandma was with you. And the flower arranging was wonderful – we’ll remember it always! We can’t thank you enough for the sensitive and caring way you handled arranging Grandma’s funeral. You took the time to get to know us, the suggestions you made were extremely helpful and gave us ideas we’d never have thought of. Allowing us to prepare the flowers at Full Circle and having the Great Grandchildren prepare letters and pictures for Grandma’s coffin was such a special thing to do. Thanks to you my children’s first experience of a funeral has been so incredible positive! And above all Grandma would have loved it!
Wise Owls is a hospitality consultant business and attention to details regarding customer service is paramount to me and my business. I was so glad to have been recommended to Full Circle Funerals, they were everything I wanted in a funeral service provider, sincere, caring and completely flexible. Their help and advice during this sad time made my family and I feel extremely supported during our choices for our dear mother’s funeral. Every member of our family was grateful for they delivered a beautiful send-off of a much beloved Mother, Grand-Mother and Great Grand-Mother. I was so very impressed with the exceptional level of service from Full Circle Funerals that both I and my family would not hesitate to recommend this company.
Thank you to Full Circle Funerals for their support during the loss of our father. They brought with them a personalised and professional service at very challenging timelines. Sarah brought with her a lot of calm at such a difficult time -a trait all family members noted. The service was tailored to our needs and I will highly recommend them.
I would like to thank Full Circle and in particular David for the kindness shown in helping organise my mum’s funeral. My mum wanted immediate family only to send her on her final journey to join my dad who died 10 years ago, which meant we were a small group of 5. My dad’s funeral was again very small and because we were never told any different we went down the “usual” route and 6 of us sat in a large cold crematorium listening to someone reciting back to us what we had told him. I left the crematorium feeling that we had said goodbye in a cold and impersonal way and I didn’t want the same for my mum. I told David about that experience and he suggested that instead of going to a large crematorium we could if we wanted use their premises – I had no idea that you could do that! My sisters and I wanted our goodbyes to take the form of us visiting mum at home so we asked if we could use the smaller back room, have flowers in vases, a picture of mum and dad in the room, and place cards and family photos in mum’s beautiful poppy coffin and have a sofa and chairs moved into the room. David asked us what sort of music we wanted playing and we had Rod Stewart, Frank Sinatra, and a couple of songs mum used to whistle and sing along to, all playing in the background. We cried, chatted, laughed and sang and when our time came to leave mum we left her in a warm and loving environment. Thank you so much Full Circle for helping us say goodbye to our mum in the most perfect way and for showing that there is more than one way to say goodbye. I will have no hesitation in recommending you to friends.
We appreciated the care and language used during the funeral arrangement. It was clear, informative and empowered the family to make informed decisions at a very sad time. Full Circle went above expectations, I especially appreciated the time put in it to find the right music to send my Mum off in the most perfect way possible.
I have nothing but praise for the work Sarah did and for how everything was put together. The circumstances were very difficult, working with two families who didn’t know each other and a bereaved relative who was unable to give you much assistance. The people you brought with you all acted very appropriately and I was very glad you were able to join us afterwards for the refreshments. You kept in touch with everyone at each stage in the process and gathered the consensus of opinion where necessary. I would definitely highly recommend Full Circle Funerals.
Dear David, Sarah and everyone at Full Circle,
I want to express to yourselves and to your entire team how very much your care, concern and attention to detail has meant to me during a most difficult time.
As you are aware, my husband’s illness spanned a very short period of time – just six weeks- and I had no time to prepare either physically or emotionally for the issues I was about to face. I know that at times I was naturally tearful and at others may have seemed inappropriately humorous, yet I never felt in any way judged by you. you especially David as I saw more of you, have an innate skill at assessing a person’s mood and needs and putting yourself naturally onto their wavelength. This is a skill which cannot be taught.
So I thank you all from the bottom of my heart for making this time as stress free as it is possible for it to be.
You treated my husband as a special person – as indeed he was – and whilst he was in your care I know that he was respected and treated with dignity – as I was.
I cannot thank you enough.
Thank you so much Sarah and Dave, for listening to our wishes, being supportive, and providing a personal and meaningful experience. Our mother would have been very happy.
A big thank you to David and Sarah for taking the time to show me around, sensitively explaining the options. They made me feel much calmer about the choices available to me. The home was thoughtfully decorated and I was able to park right outside.
I recently attended the open day at Guiseley and found the premises to be pleasant and welcoming as were the staff and would not hesitate to use them when the occasion arises.
Sarah and her team went way beyond what one normally expects from a funeral director. They were incredibly empathetic whilst remaining professional at all times making the whole process so much easier to cope with. The attention to detail was amazing which meant that we were able to say goodbye to my sister in a way that felt wholly appropriate to her. I have absolutely no hesitation in recommending Full Circle Funerals to anyone but especially those who are looking for a more personalised touch.
Sarah and her team guided us sensitively throughout the process of arranging a funeral. They were always helpful and respectful of the family’s wishes. Sarah took the time to get to know the family so that she was able to make arrangements that felt personal and fitting. We were offered options and always felt that we could have the service that suited us. Nothing was too much trouble. Although it remained a very sad time, with Sarah’s help we were able to say our farewells in the way that we wanted.
Being a local resident i recently attended the opening event. The premises are decorated tastefully. Love the wallpaper! I found all the staff to be very friendly, approachable and professional. Love their approach.
I was genuinely impressed when I came to the Full Circle open day. Sarah and her team are approachable, down-to-earth and I love their ethos. I would feel fully confident in referring their services to anyone who needs them.
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