John Pinder. How did he get to be a funeral director? By following in the footsteps of his great-grandfather, grandfather and father. This is a good old family business firmly rooted in its community. For John it was the example of his father which was the major influence in drawing him into the business: “a combination of the respect in which my father was held within our community, coupled with the obvious satisfaction he got from looking after the bereaved.” An easy option for John? No. These were big shoes to step in to: “For the first few years customers would look disappointed when I arrived, not my dad.”
There’s no mistaking John’s strong sense of vocation. Indeed, he’s one of the most earnestly dedicated funeral directors we have encountered. He’s friendly, easy, mild-mannered and reassuringly normal. He is also, we discovered by asking around, incredibly conscientious, famed for his attention to detail.
Married to Claire. Three children. Out of work interests include include getaways to the family caravan in the Lake District, walking Pip, the dog, trips to the cinema and to the driving range at the golf course “despite none of us being any good”. John also plays bass in a 60s-style, Beach Boys-y band, The Perfect Somewhere. It’s a great name (we all hope we’ll go there someday), and it’s a great sound. Catch it here.
Two other funeral directors here:Chris Hurton and Robert Fiske.
Formal and extremely smart but understated. That phrase says a lot about Pinder’s. Will dress up for your funeral, or tone it down to suits and ties. Fleet of sparkling Mercedes, and if you want an alternative to a conventional hearse they will source it for you.
Getting it right for people is the overriding concern here, and there is nothing that John will allow to get in the way of that. “If someone needs to visit at 2.00am, they can with no extra charge, so long as they let us know,” he says. How many other funeral directors say the same? Does not require payment of disbursements upfront – a thoughtful and, nowadays, highly unusual touch.
We spent time in John’s mortuary and saw for ourselves the care and respect he shows to everyone he takes into his care. You may be absolutely certain that all who have died are looked after here with the utmost professionalism and sincerity of purpose.
What’s different here is the degree of personal service – which all clients receive. It’s not intrusive, you just know that they’re there for you and nothing’s too much trouble. Absolutely no bossiness. These are very comfortable people to be around. Commitment here extends to attending the funeral service unless you say no. “We routinely help with singing. Chris and I have good voices.” Nice touch.
In keeping with the builder-and-undertaker history of the firm, Pinder’s still occupies a domestic property. To John’s parents this was home as, until recently, it was for John and his family. From the front it looks very small, but it goes back and back. It’s all very nicely appointed and comfy. John says, “We try to keep it all as homely as possible.” The arranging room is John’s mother’s old ‘best’ sitting room and in it you’ll find a collection of John’s father’s model vintage cars.
Your call will be answered by either Debbie or Jenny during working hours and John, Robert or Chris in the evening or night. They are there for you 24 hours a day.
Home Visits – They are very happy to visit you at home to make arrangements. Indeed, they do so for most of their clients.
Direct cremation £2000 all-in.
Embalming – Do not routinely embalm. Will advise you if they think it is necessary.
Continuity of Care – Either John or Chris, depending on who you speak to first, will be there for you all the way through and lead the funeral on the day.
Family Participation – If you’d like to come in and wash and dress the person who has died, or simply do their hair, they’ll be there for you, to help you or leave you to it.’
Same Sex person to wash and dress – If you wish, yes. Just ask.
Ethnic Specialism – Experienced in a wide range of funeral customs and religious requirements.
Local Celebrants – Outstanding local celebrants if you do not want a full religious service.
Home arranged funerals – Will gladly help you look after the person who has died at home in any capacity you choose – and has done so.
Web Site – Helpful, well-designed website with useful information. No prices – but you will be given a price list to take away. Nice photo on the home page showing all the staff. That’s John at the front with the beard.
Client Support – Will put you in touch with a grief counsellor if you wish.
Prices – Very competitive prices and a high-calibre service make Pinder’s excellent value for money. If your budget is tight, John will help you make the most of it. If money is a problem, be open about it and he will help you find a way. John’s commitment is to all the people of this community.
Parking – Offstreet parking outside the premises.
Pinder’s have that gift of making you feel that yours is the only funeral in the world. John has the backing of a really good team. Highly professional, very, very nice, honest, down-to-earth people, responsive to the needs and wishes of their local community. John is not ‘one of them’, he is ‘one of us’.
Any decisions you take on engaging the services of a funeral director should be based on your views and research. You should not rely solely upon the views and opinions offered by us.
Tuesday 4th April 2017 at 10:32 am
My mother passed away on the 20th February and through my brother arrangements were made for her cremation through w e pinder.
although john is a nice person I felt that he pandered to all my brothers wishes and not mine, and didn’t want to help myself in my time of grief his celebrant that he organised for us was in my opinion was a disgrace and again took my brothers side and even denied me the right to speak at the crematorium his words were poor and one sided, and this has been reported to the institute of civil funerals, for his conduct (yes I did have a dignified protest at the crematorium about what he had wrote again it was all one sided for my brother and his family) The dignified protest I will have to live with.my mother had make up on when she didn’t normally have it and the bruises on her arms from the iv needles in hospital were not covered. so personally I would not recommend the celebrant pinder use or pinder’s themselves.
Monday 5th September 2016 at 11:36 am
I wish to express, on behalf of my family, our gratitude on the service you provided in the funeral arrangements for my Dad, John O’Sullivan.
Your professionalism and approach in all aspects at this painful time for us was exemplary. From initial contact through to the conclusion of matters, the way you have managed the process and dealt with the occasion in a dignified and respectful manner, meant that my family were able to deal with our loss in our own way whilst being confident in your company delivering a service second to none. Your service and approach (even the little touches) met with universal approval from all family and friends.
Your introduction of Paul Hinds was an excellent choice and he delivered a fantastic service and eulogy. As my brother Dean highlighted in his thank you to Paul – he encapsulated what made Dad so special. Paul got it 100% right.
My Dad was great believer in making complaints when service was poor, but in parallel was equally effusive of heaping praise on those who’s service goes above and beyond. I’m sure he would have echoed my sentiments above.
I know Dad would be particularly pleased with the respectful way that his family and friends were able to add their own personal touches and that he was treated with such dignity through his final journey provided a great deal of comfort and pride for us all, allowing us to Celebrate Dads Life.
Thanks again to you and your team.
(on behalf of Lesley, Dean, Graham and the O’Sullivan family)
Wednesday 3rd February 2016 at 11:36 am
John pinder came very highly recommended me and my family when my husband passed away recently.
His very prompt response to our call was very helpful.
His professionalism,care, and kindness was truly amazing when the arrangements were being made.
He had everything at hand times, dates and everything arranged with such attention to detail.
He was a great comfort to us, the type of guy anyone would want around them at such a sad time. Nothing was too much trouble.
The funeral was exactly what I wanted. We felt so proud and very comforted.
Thankyou John, and of course your team.
Tuesday 5th January 2016 at 8:51 pm
After calling numerous funeral directors in the Doncaster area, I was instantly drawn in by John’s grace, honesty and sensitivity. Planning a funeral around Christmas time is hard and with John it felt easy. After providing not only the most reasonable quote in Doncaster, John also had a working knowledge of the availability of crematorium dates and coroner enquiries. John was always in contact keeping us up-to-date with what stage we were at and worked well around our needs.
On the day of the service, unfortunately John was not available however, Chris who arrived instead was equally as courteous and knowledgeable.
I will be recommending Pinder & Son to all in need of these services.
Tuesday 3rd March 2015 at 8:10 pm
My daughter Shannon wrenn and partner Craig Richardson had a still birth at 28 weeks , we approached Mr John Pinder as he had done my mother n father inlaws funeral and also a close friend recently , but as these were older didn’t no wot to do under these circumstances , but being Mr John Pinder he knew exactly how to deal with everything making us feel so easy ,every detail was taken into consideration and nothing was too much trouble, the care still continues after, he’s always at the end of the phone to talk to and through his kindness and dedication has made us feel we can see light at the end of the tunnel, can’t thank him enough .outstanding service
Thursday 9th October 2014 at 6:27 am
We as a family have now lost a Brother and a Mother and John Pinder and his team at W.E.Pinder have looked after us.
They are just very good at what they do. From the first phone call reporting the loss of a loved one to the completion of the funeral day they deliver a first class service.
They are efficient in their organization, diplomatic when arrangements are being made when opinions differ. Sympathetic and caring when it matters,
The attention to detail in all the arrangements leading up to the day from all the team is first class. On the day the planning really shows in helping to give our loved ones a send off to be remembered all the worries are lifted. They really do care
Monday 22nd September 2014 at 4:45 pm
Would highly recommend John Pinder. When me and my parter lost our baby at 16 weeks gestation we contacted John though recommendation, when John came to visit us about what we wanted he treated us with compassion. The day of the service was just how we wanted it to be and more. Me or my partner and family members who attend the service could not thank John enough.
Thursday 28th August 2014 at 8:13 pm
We have known John and his father before him for a very long time. Since then the business has succesfully grown. However, John and his team always have time to help, support and guide grieving families through the most difficult time in their lifes. John has personally helped our family by taking the stress away so we could focus on our own health and grieve. Thank you John.
Sunday 22nd June 2014 at 6:50 pm
Sorry its taken such a long time to say how much you have meant to us when my mum in law died unexpectedly in March 2011.
We were all so devastated and your kind, gentle manner eased us through some of the most difficult moments. Giving us time whenever we knocked on your door, always there to listen and helping us along during our grieving. Words cannot fully express how much you meant to us.
You are a consumate professional!
We were treated with dignity and respect, never made to feel a nuisance and you always made time for us when we needed to speak to you.
At that time we were commuting from Berkshire and you managed everything for us as mum would have wanted.
My husband and I found your kind nature very touching.
So much so that I now hope to make arrangement with you in the event of either of us passing away!
You are an angel! Thankyou John
Tuesday 13th May 2014 at 6:04 pm
John Ponder is an amazing man and his team are fantastic. I recently lost my mum in tragic circumstances and John and his team were so fantastic with helping me and my family deal with everything we had to do. No matter what we asked of John he couldn’t of been more helpful. He did everything he could to make the process run smoothly and helped me in being able to give my mum the funeral she deserved. Nothing we asked was to much trouble and he helped us so that we could carry the coffin and let me lead the funeral procession with him. I cannot say just how much they helped us and made everything that we needed to do so much easier.
Wednesday 7th May 2014 at 8:16 pm
I recently lost my sister in tragic circumstances and myself and all the family knew that the only undertaker we wanted to use was John Pinder as in November 1997 I lost my husband and Pinder’s was the undertaker’s I chose to use then. The service then was excellent. John is so understanding, outstandingly professional and nothing is too much trouble. John is sensitive to everyone’s needs and guides you through the whole process giving support and ensuring that everything runs smoothly from beginning to end. After using John nearly seventeen years ago all I can say is the service received recently is still to the same high standard.
I would like to again thank John and all his team and say that I could not recommend this firm more highly. Superb.
Monday 6th May 2013 at 8:20 pm
The family of the late Brian Buckley would like to express sincere thanks to John Pinder for the sensitive and understanding support he gave to us all following Dads death on 16th February. When arranging the funeral seemed an impossbly daunting task John and his team where there to take the weight off our shoulders. We could not recommend John more highly.
Tuesday 5th March 2013 at 8:10 am
Chris – we would like to convey our sincere thanks for the wonderful service you provided on 1st March 2013 for our late father , Den Stockley. The professionalism shown by the ‘Pinder’s Team’ was so appreciated and commented on by all those in attendance at both the The Methodist Church Tickhill and Rose Hill Crematorium in Cantley. Everything ran like clockwork, and my wife, son and I could not have been more pleased with all the services Pinders provided. Many heartfelt thanks for all the hard work and guidance you provided the family through extremely difficult times.
I could not recommend this firm more highly.
I hope you agree that the hymns (including your favourite ‘And Can It Be’), congregation and ministers address were all wonderful and we take away with us such happy memories.
Thursday 7th February 2013 at 5:08 pm
My late father-in-law died peacefully, in his own home, on Christmas Day evening 2012 at the grand old age of 93 years. John Pinder, who had arranged my mother-in-law’s funeral about 6 years earlier, attended that evening and looked after all the arrangements for the funeral which took place a couple of weeks later. There was a family cremation, a memorial service for nearly 200 people, and refreshments afterwards at a local hotel. Everything ran like clockwork, and my wife and her sister could not have been more pleased with all the services he provided. I could not recommend this firm more highly.
Monday 31st December 2012 at 8:34 pm
When my husband died just a few days before Christmas, I could not have found a better undertaker than John Pinder. He was very professional, sensitive to my needs and that of my family, and provided exactly what we wanted – a dignified, respectful and somehow joyful send-off for my husband. I have already booked my own funeral with W.E.Pinder & Son