Martin Birch of Thornhill Crematorium, Cardiff
This year’s winner is particularly praised for addressing funeral poverty in imaginative ways, not least through participation in the pioneering initiative of the local authority funeral scheme, which challenges the rising cost of funerals, while making the funeral purchase more transparent. Approximately 12% of cremations carried out at this crematorium use this service.
Performing around 2,700 cremations annually, Thornhill Crematorium has a 98% satisfaction rating from families who choose it
Rated as providing gold standard provision for both cremation and burial under the Charter for the Bereaved criteria, recent outstanding improvements to their premises have included refurbishing both chapels and changing the structural layout at no additional cost to the Authority through an innovative budget strategy.
With strong environmental awareness and a comprehensive recycling scheme, this year’s winner has attained Green Flag status, an acknowledgement of being one of the best green spaces in the country.
Runner up in this category: Mortlake Crematorium
Category sponsor: Scattering Ashes