Driving up personalisation to the next level

Charles 28 Comments
Charles

 

This is The Cooperative Funeralcare’s new telly ad. Lorinda Robinson, Head of Marketing, The Co-operative Funeralcare, said: “The advert focuses on personalisation and The Co-operative Funeralcare’s ability to deliver personal touches to make a funeral more memorable and respectful. The business has been a pioneer in TV advertising in the funeral industry and the new advert highlights how, as the UK’s leading Funeral Director, we ensure that every funeral we arrange is completely personal and unique.”

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Evelyn
11 years ago

I like the fact that they do TV adverts – hopefully it will at least get people talking, discussing and looking at all manner of possible options…

Jonathan
Jonathan
11 years ago
Reply to  Evelyn

You may be right, but I’m not so optimistic about it, Evelyn. The worst part is that it’s a very good advert that makes its point, but it reinforces the image of funerals as off-the-shelf products that haven’t changed in living memory, and aren’t going to other than by rebranding them with fabulously imaginitive outside the box thinking such as taking the hearse on a detour.

Hovis funerals, with chilli jam.

David Holmes
11 years ago

I agree with Evelyn – it may just get people talking about their own funeral ideas.

Jonathan – you too are spot on! Hovis with Wilkins of Tiptree jam?

David Holmes
11 years ago

PS And who squashed that poor big bloke into the middle seat? 🙂

Chris the trainee
Chris the trainee
11 years ago

They make it all look very cosy don’t they? I wonder how they would have done it had his hobby been travelling on the Dover-Calais ferry ?

Charles Cowling
11 years ago

I think you are harsh, Jonathan. How many other funeral directors would offer a detour? This is a USP. You forgot to add ‘and stop on a bridge’.

I’m not so sure about the ‘grim oop north’ canal. And I’d prefer a salute to the rather dyspeptic bow. But I hope it gets people talking.

Jonathan
Jonathan
11 years ago

Oh alright, Charles; just to make up, here’s a little poem to read at the funeral –

‘Straight from the fridge
and over the bridge
across the canal.

How banal.’

Charles Cowling
11 years ago
Reply to  Jonathan

I wish I could have written that.

Mark Elliott & Ann.L
Mark Elliott & Ann.L
11 years ago

I think that in this Country we are always going to have traditional funerals after all this is England and we are Traditionalists . The funeral I arrange and conduct and the families I look after 95% of them have a traditional funeral its very rare to have anything else although the option is there.

Ru Callender
11 years ago

Hmmm.

Jonathan
Jonathan
11 years ago
Reply to  Ru Callender

I completely agree, Ru.

Charles Cowling
11 years ago
Reply to  Ru Callender

You raise an extremely interesting point, Mark. I have to say, I’m with Ru for all sorts of reasons. This may be a debate for another time, perhaps? It’s one we should certainly have.

Jonathan
Jonathan
11 years ago

Yes, let’s.

Mark Elliott & Ann.L
Mark Elliott & Ann.L
11 years ago

Yes Charles there is always room for a Debate always happy to have a good discussion

David Holmes
11 years ago

It’s a shame they didn’t find time in the Ad to feature their industrial estate premises as the start point. After all, they are proud of them?

Then again – I suppose the slogan ‘you get your own personal space in our warehouse too’ doesn’t exactly have the same cosy feel to it.

Kathryn Edwards
Kathryn Edwards
11 years ago
Reply to  David Holmes

Mebbe the ad agency wasn’t shown the warehouse.

Nick Gandon
11 years ago

…or maybe the ad agency thought it wouldn’t be such a positive, helpful selling point… or am I being just a tad cynical …

andrew plume
andrew plume
11 years ago

yep

yet yet more expensive F’care advertising and of course built into the cost of their funerals, nothing is done by them without passing ‘the costs on’

andrew

sweetpea
sweetpea
11 years ago

I think all the fisherpeople would have been at the funeral, surely?

Charles Cowling
11 years ago
Reply to  sweetpea

Blindingly obvious now you point it out! They should be seen shuffling, ashamed, into a following minibus.

Jed
Jed
11 years ago
Reply to  sweetpea

Good point Sweetpea!! DOH!

Jonathan
Jonathan
11 years ago
Reply to  sweetpea

Maybe someone told them it was those guys who make racist comments about the mourners?

James
James
11 years ago
Reply to  Jonathan

What is the connection between your comment and the advert and the Co-operative behind it?

Simon irons
Simon irons
11 years ago
Reply to  Jonathan

Jonathan
Why would you refer to the racist comments made by the staff of Funeral Partners Ltd when commenting on an advert for The Cooperative Funeralcare, none of us can make the connection?

andrew plume
andrew plume
11 years ago

and so out there in ‘Funeralcare land’………………..

it’s very much biz as usual………………………………….

and in the meantime, some of us, remain constantly patient awaiting a reply from those at the top to last year’s televised debacle

yes, I know, I really have to shape up and start being a realist

andrew

James
James
11 years ago

Afternoon Andrew, Out of interest exactly what sort of reply are you waiting for? One to you personally? To the readers of these blogs? To the NAFD? To the staff of Funeralcare? The public in general? What would be satisfactory? I do not mean to be difficult, I am genuinely interested to know because the matter is raised fairly often, not of course just by you. Your earlier comment about the cost of advertising being built into the cost of their funerals was interesting. The cost of advertising for any funeral director large or small has to come from somewhere,… Read more »

David Holmes
11 years ago

If TV advertising is the future – perhaps we will end up following the American model – funeral director Ads urging the public to switch funeral directors if they bought a plan and subsequently ‘went off’ the nominated FD? Change of ownership also seems to be a motivator.

As for the NAFD response to the TV documentaries, the latest NAFD magazine says their investigation is still ongoing. Hopefully some kind of formal comment will eventually be made? I think many members around the country will demand it.

Minko
Minko
11 years ago

I find that most of the families I work with think traditional is the way to go. That is until you offer them something different. I suggest it’s funeral directors who need to change and offer a bit more than we are used to. I say good on the coop this time.